Implementation Specialist
Implementation Specialist
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Job Description
Realize your potential by joining the leading performancedriven advertising company!
As an Implementation Specialist on the Publisher Services team in our Gurugram Office youll play a vital role in delivering highquality implementations of Taboola products on publisher websites across platforms like JavaScript ReactJS and APIs. Youll help ensure seamless timely product integrations that meet technical standards and support Taboolas mission to deliver performance at scale. Youll collaborate closely with business and technical teams to bring value to our publisher partners.
To thrive in this role youll need:
- 1 years of professional experience in an enterprise software environment
- 1 years of handson experience with HTML CSS JavaScript ReactJS and Python
- Experience with databases such as MySQL or Oracle
- Strong ability to understand and implement webbased integrations
- Ability to work closely with stakeholders and follow technical SLAs
Bonus points if you have:
- Good communication skills verbal and written and extensive experience working with clients and partners.
- Strong problemsolving skills and the ability to think critically.
- Experience of working in a rapid global business growth environment will be a huge plus
How youll make an impact:
As an Implementation Specialist youll bring value by:
- Deliver high quality implementations for the given region while understanding the customers requirement and meeting the SLAs.
- Meeting individual KPI targets CSAT TTD & case closure target and maintaining Quality score as per defined target.
- Investigate Fraud Cases and aim for faster resolution and detection.
- Run basic bulks through SQL queries.
- Timely and proactive response to incoming customer support inquiries via email and support ticketing system.
- Seamless coordination within the team & with external stakeholders(AMs/Sales etc..
- Troubleshoot technical issues and escalate issues internally as needed.
Why Taboola
If you ask Taboolars what they love about working here theyll tell you that theyve been empowered to realize their full potential while growing and learning from and with smart and talented people. Theyll also share more about:
- Adam Singolda Taboola Founder and CEO says; You can copy anything from another business but you cant copy a companys culture.
- Wellbeing: Enjoy comprehensive benefits locationspecific perks like gym partnerships and stocked kitchens.
Flexibility: We offer a hybrid work schedule with 3 days inoffice with an option to come in more often if desired.Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo Conde Nast Fox Sports NBCU ESPN CBS and E! Online. Our advertiser clients include Wells Fargo Honda Pinterest Expedia and Honda.
Ready to realize your potential
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications merit and business need.
Learn more about #TaboolaLife on LinkedIn Facebook Instagram X YouTube & the Taboola Life Blog.
About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
Taboola works with thousands of businesses who advertise directly on Realize Taboolas powerful ad platform reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News Yahoo and OEMs such as Samsung Xiaomi and others use Taboolas technology to grow audience and revenue enabling Realize to offer unique data specialized algorithms and unmatched scale.
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Required Experience:
Unclear Seniority
Employment Type
Full Time
