Child Support Specialist Trainee-Spanish Speaking
Child Support Specialist Trainee-Spanish Speaking
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$ 4412 - 5991
1 Vacancy
Job Description
Job Requisition ID:46540
BPIS:10607
Start Date:04/21/2025
Closing Date: 05/05/2025
Agency:Department of Healthcare and Family Services
Class Title:CHILD SUPPORT SPECIALIST TRAINEE 07200
Skill Option:None
Bilingual Option:Spanish
Salary: Anticipated starting salary $4412 monthly; Full range $4412 $5991 monthly
Job Type: Salaried
Category:Full Time
County: Rock Island
Number of Vacancies: 1
Bargaining Unit Code:RC062
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our toptier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview:
The Department of Healthcare and Family Services Division of Child Support Services is seeking to hire a highly qualified and motivated Spanish speaking individual to join our Southern Region Downstate Operations staff in the role of Child Support Specialist Trainee. The candidate will participate in a 12month training program receiving training in and assisting with gathering data via facetoface interviews and other sources to become familiar with IVD policies and procedures. Additionally this position will assist in reviewing preparing managing and establishing the modification and enforcement of court orders for child support accounts.
The ideal candidate will have excellent communication mathematical organizational and analytical skills to be successful in performing the operations of the Southern Region team while maintaining working relationships with other governmental professional organizations.
HFS values employees with different backgrounds life experiences and talents.
Employees receive a robust benefit package including:
- MondayFriday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.
- Health Life Vision and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pretax benefit programs (Medical/Daycare)
- Employees earn 12 paid Sick Days annually.
- New Employees earn 10 paid Vacation Days their first year of service and can earn up to 25 paid Vacation Days annually.
- Employees earn 3 paid Personal Days annually.
- 1314 paid holidays annually (based on start date)
If you are seeking a new opportunity and this position appeals to you please apply today!
At the Illinois Department of Healthcare and Family Services (HFS) we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical mental and financial wellbeing. We provide healthcare coverage for children and adults through Medicaid and other medical programs and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity equity and inclusion. We welcome and value employees with different backgrounds life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective leading to greater innovation and achievement. In recruiting for our team we recognize the unique contributions of each applicant regardless of culture ethnicity race national origin sex gender identity and expression age religion disability and sexual orientation.HFS is an equal opportunity employer.
Essential Functions
- Under immediate supervision participates in an agencysponsored child support services training program of up to twelve months in duration
- Receives training in and assists with gathering data via facetoface interviews and other sources and/or reviewing and preparing petitions including those from other IVD agencies/jurisdictions for Custodial Parents (CPs)
- Assists with managing the establishment modification and enforcement of court orders
- Assists with resolving customer service issues in a Call Center environment through direct customer contact or with other state agencies legal partners etc. by phone written correspondence and email
- Receives training in and assists with interpreting and reviewing support orders both judicial and administrative for case review and entry into the system
- Assists with calculating financial obligations and support balances related to child support accounts
- Translates information and documents into Spanish for nonEnglish speaking people
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
- Requires education and experience equivalent to 4 four years of college with coursework in psychology sociology social welfare business administration or finance or equivalent educational attainment in a related field; or education and experience equivalent to 2 two years college with a minimum of 8 eight semester hours in finance and 4 four years of experience in the Child Support Enforcement program area; or 8 eight years experience performing paraprofessional functions in the Child Support Enforcement program area
- Requires ability to speak read and write Spanish as a colloquial skill level
Conditions of Employment
- Requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information
- Requires the ability to utilize and maintain state issued equipment such as a laptop
- Requires the ability to travel in the performance of duties with overnight stays as appropriate
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
Work Hours:Monday Friday 8:30 a.m. 5:00 p.m.
Work Location:4705 44th St Rock Island IL
Email:
Posting Group:Social Services
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.
NonState employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
NonState employees: on click Application Procedures in the footer of every page of the website.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
Intern
Employment Type
Full-Time
