Join the Friendly Pets Team!
JOB TITLE: Sales and Nutrition Specialist
REPORTS TO: Owner and Store Manager
LOCATION: FriendLee Pets 40 Concord Rd Lee NH or Friendly Pets Exeter
COMMITMENT: 2440 hours per week. Night and Weekend availability
SUMMARY: Candidate must excel in customer service and sales. Maintain appearance of our store and must follow all policies and procedures.
MINIMUM QUALIFICATIONS:
- High school diploma or GED
- Pet retail experience preferred
- Excellent communication skills
- Work well in group settings
KNOWLEDGE AND SKILLS:
- Capable of providing an exceptional customer experience with knowledge and enthusiasm to inform customers on pet care and products
- Capable of multitasking
- Capable of working independently following direction and working with others.
- Capable of using a POS system to complete daily sales transactions with accuracy and integrity
- Strong computer skills
- Strong Interpersonal Communication
ESSENTIAL RESPONSIBILITIES:
- Provide exceptional customer service and be willing to help all customers with any of their pet care questions or needs
- Have a desire learn about pet products nutrition and behavior and use this information to improve customer service skills
- Available to work evening and weekend hours
- Must be dependable punctual and have reliable transportation
- Answer the phone in a timely and professional manner
- Aid customers with their needs and/or special orders on the phone or in store
- Ability to sit stand bend kneel reach push pull or walk for various lengths of time throughout the day
- Lift up to 50 lbs and assist customers to the register and/or to their car with products if needed
- Accomplish duties related to replenishing store merchandise including receiving items pricing and maintaining product and overall appearance
- Complete daily cleaning as well as store opening/closing procedures
- Maintain a cleanly store appearance and motto If it can be seen it needs to be clean This includes cleanup of any accidents from customer or store pets
- Follow all store procedures related to using the POS for sales
- Notifying the Owner or Manger immediately of any emergency situation
- Clean and maintain the SelfServe Dog Wash after each use
- Clean organize and work all stockroom spaces
- Owner or manager may assign additional responsibilities
JOB RESPONSIBILITIES: This document is not a fully detailed description of all the work requirements for the position. These statements include the general duties and responsibilities considered necessary to perform the essential functions of the job. Management may change the specific job duties with or without prior notice based on the needs of the organization.
EQUAL OPPORTUNITY EMPLOYMENT: FriendLee Pets is committed to Equal Employment Opportunity.
Please send all resumes to
Required Experience:
IC