German-Speaking Customer Support Agent Hybrid Work in Malta
German-Speaking Customer Support Agent Hybrid Work in Malta
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Job Description
Are you ready to combine your language skills with a meaningful role that helps make the internet a safer place Would you like to do that while living on one of Europes most sundrenched and welcoming islands
We are currently looking for Germanspeaking Customer Support Agents to join our clients dynamic team in Malta! This is a fulltime opportunity with no phone calls just written communication via email and content moderation all in a hybrid setup that gives you the flexibility to work from the comfort of your home on the island.
About the Role
As a Customer Support Agent youll be an essential part of a team that actively works to prevent scams fraud and cyber grooming across online platforms. Your main responsibilities include:
Reviewing usergenerated content on various digital marketplaces
Responding to customer questions complaints and reports via email
Ensuring compliance with platform guidelines and countryspecific laws
Helping foster a safer and more respectful online community
You dont need previous experience we value your attention to detail strong decisionmaking skills and your ability to read and write in German fluently with basic to conversational English skills.
The role involves rotational morning and late shifts (no night shifts) and we offer a hybrid setup with the flexibility to work remotely from anywhere in Malta.
Whats in It for You
- Relocation Support Comprehensive relocation package for international hires including visa sponsorship for nonEU citizens
- Flexible Working Work from home within Malta and even remotely from other EU countries for a few weeks per year
- No Calls Just Focused Work Purely written communication; no phone support involved
- Career Development A clear path for internal growth and regular performancebased rewards
- Health Insurance Comprehensive coverage and professional wellbeing support
- Multicultural Environment Be part of a diverse and inclusive team with colleagues from all over the world
- Positive Work Culture Supportive management flexible shift arrangements and a strong sense of team spirit
- Bonuses & Recognition Team performance bonuses and other incentives to reward your contributions
Why Malta
Living and working in Malta is like being on a permanent working holiday. With over 300 days of sunshine a year stunning Mediterranean beaches and a vibrant cultural scene Malta offers the perfect balance of lifestyle and career growth.
Warm climate and coastal living yearround
Low cost of living compared to many European countries
English widely spoken making everyday life and bureaucracy easy
A safe welcoming international community
Great connectivity affordable flights to the rest of Europe
Historic charm meets modern comforts a blend of culture cuisine and adventure
If youre ready to take your next career step in a role that truly matters and do it from one of Europes most beautiful islands apply now and join our clients mission to create a safer digital world.
Make an impact. Grow your skills. Experience Malta.
Employment Type
Full Time
