Incident Management Graduate
Incident Management Graduate
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1 Vacancy
Job Description
- Play a key role in Incident Management support where youll conduct status assessments engage relevant teams provide whiteboard updates facilitate clear communications and contribute to overall incident management during critical situations.
- Act as the initial point of contact and facilitator for systemgenerated events ensuring timely responses and resolutions across multiple systems and environments within the environment.
- Embrace a dynamic work schedule that includes a variety of shifts including weekends and holidays to provide comprehensive support and coverage.
- A BCom BA in Linguistics and Communication Business Systems or an ITrelated qualification.
- Call center experience preferred.
- Excellent verbal and written communication.
- Businesslevel English proficiency.
- Hybrid with 3 days in their Cape Town or Centurion office
- J106894
Employment Type
Full Time
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