Healthcare Customer Service Representative
Healthcare Customer Service Representative
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43000 - 43000
1 Vacancy
Job Description
This is a remote position.
- Provide customer service support through multiple channels including live chat and webbased communications
- Triage and resolve customer support tickets
- Process and manage customer information while maintaining strict HIPAA compliance
- Follow established security protocols and data privacy procedures
- Utilize secure systems and software for all customer interactions
- Maintain accurate documentation of all customer interactions
- Handle webbased customer responses and ticket resolution
Requirements
- Strong written and verbal communication skills in English
- Experience with customer service in healthcare or related field required
- Knowledge of HIPAA compliance and healthcare privacy regulations
- Ability to maintain confidentiality and handle sensitive information
- Proficiency with computer systems and ability to learn new software
- Strong attention to detail and problemsolving skills
- Reliable internet connection and quiet home office space
- Completion of HIPAA training certification (provided)
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Strong written and verbal communication skills in English Experience with customer service in healthcare or related field required Knowledge of HIPAA compliance and healthcare privacy regulations Ability to maintain confidentiality and handle sensitive information Proficiency with computer systems and ability to learn new software Strong attention to detail and problem-solving skills Reliable internet connection and quiet home office space Completion of HIPAA training certification (provided) Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job
Employment Type
Full Time
