At Key Talent Partners we are your ultimate partner in recruiting and staffing. Whether youre searching for the perfect fit for your team or exploring your next career opportunity we connect businesses with exceptional talent and professionals with the roles they deserve.
Title: Field Service Manager
Location: San Francisco CA.
Experience level: Midsenior
Experience required: 7 Years
Education level: Bachelor s degree
Job function: Engineering
Industry: Consumer Electronics
Compensation Range: $80000 $110000
Relocation assistance: No
Visa sponsorship eligibility: No
About the role:
Our client a pioneer in technology solutions and services is seeking a Field Service Manager to empower a talented group of technical Digital Service Specialists who proudly service and support the company s hardware and software technologybased solutions and keep their innovative customers moving forward.
Are you a naturalborn leader with an affinity for delivering topnotch service and support Does cultivating a dedicated team of digitalsavvy service specialist within a dynamic environment sound like your sweet spot The Ideal candidate will have a background in service management within the tech industry handson technical experience strong leadership skills and solid communication and time management abilities.
Some responsibilities include:
- Managing a team that services and supports specific business system products and services within a territory and/or an assigned account list including hardware document management solutions and related software.
- Selecting hiring training and developing current and new technical representatives.
- Addressing and resolving customer issues in a timeeffective manner to achieve total customer satisfaction.
- Overseeing the warehousing process as it relates to merchandise and inventory.
- Responsible for the development and education of the team as it relates to new technology in an evolving industry.
Requirements
- Bachelors degree in a relevant field or equivalent experience required plus 7 years of related experience.
- Team management of two or more employees.
- Service management experience in the technology industry.
- Handson field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of the Internet Microsoft Office Lotus Notes and Oracle is preferred.
- Strong communication skills including the desire to develop and lead a team.
- Possess excellent time management skills.
Benefits
The company demonstrates a commitment to employees by offering a full range of rewards including competitive compensation and benefits.
Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience. Team management of two or more employees. Service management experience in the technology industry. Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of the Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. Strong communication skills, including the desire to develop and lead a team. Possess excellent time management skills.