Learning Content Coordinator Senior

The Senior Learning Content Coordinator is primarily responsible for the design and maintenance of the Learning and Cultural Enrichment (LCE) intranet pages the creation of collateral elements & graphics the development of comprehensive marketing plans coordination of external training marketing and communication for development opportunities. This role will ensure the maintenance and consistency of communications for Learning and Cultural Enrichment. The Senior Learning Content Coordinator collaborates with the Learning & Cultural Enrichment team to ensure the right message gets to the right member of the Ent team to enable the growth of Ents repertoire of immersive learning experiences products and programs.

Essential Functions

• Marketing and Communications (Development Opportunities): Understand LCE goals products and services to ensure coherence. Create present and execute marketing campaigns related to all LCE internal and external offerings. Work with the Communications and Marketing team to provide consistent information and updates to ensure the production of valuable and engaging LCE content for the PEAK and other platforms. Collaborate with members of the LCE Team and Internal Communications on individual campaigns and longterm strategies. Continually check in on campaigns including key metrics and conversions and implement adjustments to improve performance. Write review and edit copy for the LCE team and work with Marketing and Internal communications to ensure that copy is in line with company standards and metrics. Coordinate with stakeholders to ensure all assets are delivered on time and meet expectations. Market and promote career and development services (i. e. learning experiences products programs workshops classes and seminars) to improve skill attainment and work performance for employees. Maintain good working relationships with community resource agencies to help facilitate Ent employees ability to reach their career goals in employment. Recommend process improvement and optimization strategies through daily interactions with team members seeking to understand struggles and ideate solutions. Look at available attendance metrics to help determine why attendance may be low the best times for courses and recommend strategies to increase course attendance etc.
• Maintain and Improve Learning and Cultural Enrichment Content and Intranet: Collaborate with the Learning & Cultural Enrichment team to design and maintain LCE intranet pages and as needed design digital creative assets. Maintain all LCE training materials and content in SharePoint and the intranet. Using the course catalog this role is responsible for the overall management categorization and systemization of internal and external training campaigns.
• Coordination of External Training: Compile and prepare documents for review committees for external training. Assist with the preparation and distribution of external training materials and administration of the learning management system. Assist with the planning and of employer engagement programs events and visits.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures and regulations pertaining to the Bank Secrecy Act.

Qualifications :

Minimum Formal Qualifications for this Position

• Bachelors Degree in Communications Marketing Entrepreneurism Business Administration or similar field of study.
• 3 years general marketing experience.
• 2 years experience in a financial institution. Pref

Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example a requirement of a bachelors degree in accounting and 2 years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a masters degree in accounting and 0 years of work experience.


Technical or Specialized Knowledge/Skills:

• Written verbal and interpersonal communication skills; with the ability to cover sensitive or difficult topics with nuance editorial integrity and empathy.
• Problemsolving ability and consistent logical and effective decisionmaking skills.
• Ability to be organized and structured in approach.
• Project management skills.
• Ability to deliver a fast and responsive follow through.
• Ability to learn quickly anticipate and manage ambiguity.
• Ability to anticipate operational system issues develop preventative measures and communicate proactively.
• Experience with traditional and nontraditional marketing strategies.
• Creative writing and proofing skills.
• (preferred) Basic HTML skills (beginner to intermediate level; advanced is advantageous).
• Experience designing and organizing digital creative assets.
• Proficiency with graphics programs (i.e. Adobe Creative Suite) and Canva.

Certifications Required:

• None required

Environmental Physical and Psychological Requirements

• Standing Occasionally
• Walking Occasionally
• Sitting Frequently
• Lifting Rarely 40 Lbs)
• Carrying Rarely
• Pushing Rarely
• Pulling Rarely
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Occasionally
• Handling Occasionally
• Grasping Occasionally
• Feeling Occasionally
• Talking Frequently
• Hearing Frequently
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Occasionally
• Noises louder than normal speaking volume Occasionally
• Temperature Changes Rarely
• Atmospheric Conditions Rarely

Additional Information :

The pay range for this position: 

$29.28 $34.38 per hour (S14

Final compensation for this position will be determined by various factors such as relevant work experience specific skills and competencies education certifications and internal pay equity.

This position is eligible for the corporate bonus.
Benefits Summary Sheet

At Ent Credit Union we offer a comprehensive benefits package including:

• Health Benefits: Affordable insurance 24/7 doctor access and a nationwide provider network.
• 401(k): 3 automatic contribution after three months plus up to 6 matching.
• Paid Time Off: During your first year enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there.
• Volunteer Time Off: Paid time off to give back to the community.
• Education Support: Up to $10000 annually for higher education and assistance for certifications.
• Exclusive Discounts: Significant savings on home car and personal loans.
  
  For more information about our outstanding benefits please visit our careers page at anticipate this position to close on 04/28/2025. Please submit your application at your earliest convenience to be considered.
  
  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  
  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)