Customer Support Specialist
Customer Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
We are seeking a highly motivated and detailoriented Customer Support Specialist to join our team in Cincinnati OH. The successful candidate will be responsible for providing excellent service and support to our clients ensuring a seamless and positive experience with Blue Print Out. You will act as a liaison between our customers and internal teams to address inquiries resolve issues and deliver solutions effectively.
Responsibilities:
Respond to customer inquiries via phone email and inperson in a timely and professional manner
Resolve product or service concerns by clarifying the issue determining the cause and offering appropriate solutions
Maintain customer records by updating account information and documenting all communications
Collaborate with the production and delivery teams to ensure customer needs are met
Follow up with clients to ensure satisfaction and encourage repeat business
Support the team with administrative tasks and contribute to process improvements
Qualifications :
Qualifications:
High school diploma or equivalent; associate or bachelors degree preferred
1 year of experience in customer service support or related role
Strong communication and problemsolving skills
Ability to multitask and remain calm under pressure
Proficient in basic computer applications (MS Office email platforms)
Friendly patient and teamoriented personality
Additional Information :
Benefits:
Competitive salary based on experience
Opportunities for career growth and internal development
Onthejob training to build valuable professional skills
Supportive and collaborative work environment
Paid time off and holiday schedule
Health and wellness benefits package
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
