Analyst IT Infrastructure
Analyst IT Infrastructure
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Salary Not Disclosed
1 Vacancy
Job Description
A skilled IT Analyst specializing in IT infrastructure is required. This role is crucial for supporting the organizations IT infrastructure management including security troubleshooting and collaborating with subsidiaries across North America. The ideal candidate should have 5 years of experience in managing IT infrastructure systems and networks ensuring optimal performance security and reliability.
Responsibilities:
(To perform within this position successfully the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- IT Policy Compliance and Implementation
- Distribute guidelines issued by the headquarters to the IT operations team and ensure that necessary actions are taken in a timely manner according to the prescribed timelines.
- Ensure that the items outlined in the policies are properly implemented and monitored within IT operations conducting oversight and providing timely reports.
1. System & Network Administration
Install configure and maintain servers networks and systems (Windows Linux and cloud environments).
Manage network infrastructure including routers switches firewalls and VPNs to ensure secure and efficient communication.
Monitor system performance and ensure the availability of services and resources.
2. IT Support & Troubleshooting
Provide technical support to endusers diagnosing and resolving hardware and software issues in a timely manner.
Manage helpdesk tickets ensuring prompt resolution and customer satisfaction.
Troubleshoot network and systemrelated problems offering solutions to minimize downtime.
3. Security Management
Implement and maintain security measures such as firewalls antivirus and encryption to protect company data.
Conduct regular security audits and vulnerability assessments.
Ensure compliance with IT security policies industry standards and data protection regulations.
4. Backup & Disaster Recovery
Manage and execute regular backups to safeguard critical data.
Develop and implement disaster recovery plans to ensure business continuity in case of system failures or data loss.
5. System Updates & Patching
Regularly update and patch operating systems applications and software to ensure systems are uptodate and secure.
Ensure compatibility with new software and hardware deployments.
6. Documentation & Reporting
Maintain clear and accurate records of systems configurations and network topologies.
Document troubleshooting steps and resolutions for future reference.
Provide regular reports on IT performance security status and ongoing issues.
7. Process Improvement & Optimization
Identify areas for improvement in the IT infrastructure and workflows to enhance system efficiency and productivity.
Proactively suggest and implement solutions to improve performance scalability and security.
8. Collaboration & Project Support
Work closely with crossfunctional teams to support IT initiatives software deployments and infrastructure upgrades.
Assist in the planning and of IT projects ensuring timely completion and alignment with business goals.
9. Vendor Management
Liaise with external vendors and service providers to manage hardware software and IT services.
Evaluate and recommend new technologies and tools to improve IT operations.
Qualifications :
Required Education & Experience
Bachelors degree in information technology or a related field.
5 years of experience in IT administration supporting systems networks and infrastructure.
Handson experience with various operating systems Windows Linux macOS and network protocols TCP/IP DNS DHCP VPN.
Experience with cloud platforms AWS Azure or Google Cloud is a plus.
Strong knowledge of IT infrastructure components including servers storage and networking devices.
Familiarity with system monitoring tools and network management software.
Proficiency in scripting and automation tools (e.g. PowerShell Bash Ansible or similar.
Bilingual proficiency English and Korean.
Preferred Education & Experience
More than 5 years of experience in business analysis.
Previous experience in a similar role within an automotive part or manufacturing corporation.
IT certifications (e.g. CompTIA Network Microsoft Certified IT Professional Cisco CCNA etc. are highly preferred.
Proficiency in SQL and experience with DBMS (e.g. MySQL PostgreSQL SQL Server).
Experience working with BI tools such as Tableau Qlik Sense or Power BI.
ProblemSolving & Communication
Strong analytical skills with the ability to troubleshoot complex IT issues.
Excellent communication skills and the ability to provide clear instructions to nontechnical users.
Project Management & Organizational Skills
Ability to manage multiple priorities and projects in a fastpaced environment.
Experience with project management tools and methodologies is a plus.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
