Customer Service Support Consultant
Customer Service Support Consultant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are hiring a Contact Center Support Consultant to join our centralized operations support team in the Denver Tech Center CO.
If you are looking for a your first corporate office opportunity with a consistent schedule so you can enjoy your evenings and weekends take the first step in your new career with AIR!
Job Duties
- Inoffice 5 days a week (expected schedule is Monday Friday from 9:30am 6:30pm) to support central administrative operations
- Outbound customer support for AIR communities
- Taking calls from potential AIR Communities customers or future residents
- Provide community and lease information as requested.
- Work with communities and future residents to schedule onsite appointments with leasing consultants.
- Initiate and followup on prospect inquiries.
Qualifications :
- 13 years of customer service or administrative experience (retail hospitality etc.
- Enjoys helping customers in a fastpaced environment
- Superior attention to detail
- Ability to quickly learn and utilize multiple software applications and data entry systems
- Dependable and proven ability to work independently
- Advanced written and oral communication skills
- Intermediate to advanced skillset with Microsoft Office Suite
- Property management experience a plus
Additional Information :
What We Offer
AIR offers attractive total compensation packages designed to recognize and reward performance:
- Expected pay rate of $18.30 $20.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
- Paid time off including vacation sick time and 9 holidays.
- Medical dental vision and life insurance options HSA/FSA plans short and longterm disability paid by the company.
- 25 Rent Discount at any AIR community (a rental application is required and certain exclusions apply).
- 401(k) plan with employer contribution.
- Paid parental leave of up to 16 weeks.
- Tuition assistance program and up to 100 reimbursement for jobrelated certifications and licenses.
- 15 hours of paid time annually for community service.
- Commuter benefits and pet insurance.
- Consumer discounts on various products and services.
- Opportunities for ongoing professional development leadership training and career growth.
What You Need to Know
Application Deadline: The initial deadline for applications is 4/28/2025. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline subsequent applications will be reviewed as they are received.
Candidates extended an offer will be required to undergo preemployment screening that includes checking references a fourpanel drug screening that excludes testing employment verification & criminal background check.
AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
