Associate Consultant - UnixLinux - Zurich Switzerland

Role Associate Consultant
Technology Unix SQL PL/SQL Shell Scripting Autosys ITIL
Location Zurich
Business Unit CIS
Compensation Competitive (including bonus)

Job Description

Today the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys we assure that your career will never stand still we will inspire you to build whats next and we will navigate further together. Our journey of learnability values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your role
As an Associate Consultant you are supporting the consulting team in different phases of the project including problem definition effort estimation design deployment and participate in unitlevel and organizational initiatives WITH the objective of providing high quality and valueadding consulting solutions to customers within the guidelines policies and norms of Infosys.

Required
Functional process knowledge demonstrates the working knowledge of process in at least one functional area in order to document specific asifs customer processes identify gaps and independently map tobe processes
Industry / Domain knowledge applies in depth knowledge of the principles of industry lexicon competitor landscape subverticals and related best practices to provide insights to the customer across the entire function.
Knows at least basic elements of the package/product architecture
Ability to understand and use advanced solution design methods in slightly complex client scenarios to ensure that requirements and functional specifications are defined for endtoend solution and clients approval is obtained.
Break down the problem into segments and evaluate the available options for solving problems
Builds causeeffect linkages based on synthesized information and arrives at an optimal solution keeping in mind multiple stakeholders
Seeks to understand customer needs builds credibility by providing relevant inputs integrates client feedback and delivers as per commitments
Can prioritize individual tasks based on project criticalities proactively plans based on critical inputs from historical data analyses work output and plans for contingencies
Proficient in English language structures thoughts clearly listens attentively questions to gain clarity and confidently shares viewpoints
Highlights key ideas articulates own point of view logically; Assesses target audience needs and communicates appropriately
Uses advanced KM problem / release management methods to detect and fix problems & plan releases & knows portfolio analysis tools
Basic analysis solution evaluation methods & process mapping tools to identify problems and map processes in simple client scenarios
InDepth analysis solution evaluation methods & process mapping tools to identify problems and their impact on client business

Expertise:
Experience in L2 Application Support role preferably from Finance or Banking Industry
Technically proficient in Unix/Linux Oracle PLSQL Shell Scripting Autosys Batch Monitoring Automation Tools
Familiarity with ITIL processes (Certification preferred)
Experience in Incident management Problem Management Change Management and Release Management
Perform the full spectrum of Production Support responsibilities based on the ITIL Framework
Should have very strong communication skills (written & verbal)

Must Have:
Unix Oracle PL/SQL Shell Scripting ITIL

Preferred
Good to Have: To adapt the working environment and increase efficiency using the tools for automations / improvements:
SRE Site Reliability Engineer
Splunk AppDynamics
Azure Cloud DevOps Agile
Technologies: Java Informatica etc.

Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness
Excellent verbal and written communication skills

About Infosys
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Visit to see how Infosys can help your enterprise navigate your next.

All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer