drjobs BD SAP SD Application Support Specialist

BD SAP SD Application Support Specialist

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1 Vacancy
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Job Location drjobs

Ho Chi Minh City - Vietnam

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Summary:
We are seeking a skilled SAP SD Consultant to join our Bosch Global Application Support team. The ideal candidate will be responsible for managing and resolving SAP tickets related to Sales and Distribution (SD) modules. This role requires a strong understanding of SAP SD processes excellent problemsolving skills and the ability to work collaboratively with crossfunctional teams to ensure smooth operations and user satisfaction.

Key Responsibilities:

  • Ticket Management: Monitor prioritize and resolve SAP tickets related to the SD module ensuring timely responses and solutions to user issues.
  • User Support: Provide expert guidance and support to endusers on SAP SD functionalities including order processing pricing shipping and billing.
  • System Configuration: Assist in the configuration and customization of the SAP SD module to meet business requirements and enhance system performance.
  • Documentation: Maintain comprehensive documentation of support processes ticket resolutions and system changes to ensure knowledge sharing and compliance.
  • Collaboration: Work closely with other SAP functional teams (e.g. MM FI) and technical teams to address crossmodule issues and implement solutions.
  • Continuous Improvement: Identify opportunities for process improvements and contribute to system enhancements to optimize SAP SD functionalities.

Qualifications :

Required skills:

  • Domain expertise in Sales and Distribution
  • Should have thorough knowledge on Sales Order Management Delivery processing Transportation management Invoice processing.
  • Output Management through EDI FILE transfer Mail PDF forms. Scripts Smart forms.
  • Very Good Knowledge in Idoc processing Error handling and IDOC mapping knowledge
  • Very Good experience in Job setups process and Job error analysis
  • Strong experience in Delivery Shipments Picking packing WM interface topics
  • Pricing: Configuration error analysis.
  • Credit Management Availability check Revenue recognition Credit/Debit Memo
  • Processing Sales Returns Free of charge delivery Intercompany STO Billing
  • Handling incident service requests and problem tickets in SAP SD. Ability to do configuration master data changes endtoend process flow
  • Abap Debugging skills preferred
  • Very good knowledge in LSMW.
  • Cross module : CSMMFICO PPAPO GTS knowledge is an added advantage
  • SAP S/4 Sales process understanding and good exposure.
  • Special business processes 3rd Party / Consignments / Returns

Desired Skills:

  • SAP certification in Sales and Distribution S/4 Hana ITIL certification
  • Language: very good written and spoken English skills

General skills:

Excellent problemsolving consulting and decisionmaking skills.


Additional Information :

  •          Committed 13month bonus
  •          Collaboratively yearly performance bonus
  •          Meal & Parking allowances
  •          Premium insurance (PVI) for employee and 2 family members
  •          Overseas training programs and working onsite opportunity
  •          Good benefits of Trade Union activities team building and company trip.
  •          Opportunity to work in global projects of fast developing company and being a part of innovation team contributing initiative ideas to the hitech world.
  •          Engage in our diverse training programs which surely help strengthen both your personal and professional skills


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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