DescriptionThe Banking team is focused on delivering resilient and agile money movement services that enable easy to use and reliable digital payment experiences.
As the Vice President Operations and Controls Lead you must be a strong selfstarter who can proactively engage a virtual cross organizational team without formal direction. You must have senior level interpersonal skills such as influence management negotiation and analytical/problem solving skills. You must have experience with both controls and regulatory processes.
Job Responsibilities
- Drive end to end operations and controls management ofBanking Payments products and services
- Single point of contact for coordinating production issues follow ups customer and/or product group escalations
- Perform indepth research and identify sources of production issues; in partnership with Product Owners ensure we have mitigants in place to prevent reoccurrence of the same issue
- Implement processes controls & risk frameworks to ensure all regulations and firm policies are met (i.e. control testing process management correction cases etc.
- Proactively identify controls gaps in process and offer ideas for improvement in areas that require remediation or enhancement.
- Manage principal level interlocks with internal customers to ensure productive feedback reduce impediments and continuously improve the engagement.
Required qualifications capabilities and skills
- 5 years product leadership experience
- A background in process design operations management audit and controls
- Proven track record of managing a product in production and managing successful controls including audits and regulatory reviews
- Comfortable in the weeds to identify put guardrails around and address issues in a timely manner
- Strong ability to analyze opportunities & problems recommend solutions and communicate effectively & confidently (both verbal and written)
- Strong influencing and partnership / collaboration skills to drive crossfunctional team
- Ability to productively work in a matrix management organization
- Positive teamoriented attitude and inspiring leadership skills a must
Preferred qualifications capabilities and skills
- Financial Services experience ideally in Payments
Required Experience:
Chief