Operations Manager
Operations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
Now offers Daily Pay! Work today get paid today!
An Operations Manager is needed to oversee all operational aspects of running center(s) in the assigned market. Responsibilities include planning staff management budget management maintaining relationships with referring groups and ongoing customer service functions. This position is also responsible for meeting quality and operational goals (i.e. efficiency productivity costs) for the market.
This is a fulltime salaried position working day shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
40 Center Operations
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Remains visible at centers and has an understanding of a centers morale and workload
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Maintains productive relationships with centers customer base in defined market through delivery of extraordinary customer service
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Arranges appropriate physician coverage for all contrast and sedation studies
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Interfaces with Radiologists to create and maintain uptodate protocol manuals for all modalities
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Works with sales team patients and referring offices to ensure satisfaction
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Attend sales calls and lunch meetings with sales team providing operations knowledge
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Assists in targeting payor relationship opportunities in the market
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Monitors payor referral activity
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Interfaces with Medical Director SVP/GM and/or all technical and administrative staff to ensure effective teamwork and efficient center operations
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Administers quality programs and meets or exceeds key quality and productivity measures in patient service customer (referral) service clinical programs and administrative functions
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Maintains a safe environment for patients technologists radiologists and other associates with assistance from the center safety coordinator
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Assists marketing department with development of mailing collateral for defined market
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Ensures compliance with all HIPAA guidelines
30 Staff Management
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Oversees and assists in training of new associates and supervisors
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Manages staff performance evaluations compensation recommendations and development plans
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Leads regular staff meetings and employee oneonone discussions
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Supports and conducts continuing education efforts for technologists and nurses
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Ensures technologists maintain CEU credits registry status CPR credits etc.
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Implements effective staff retention strategies
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Promotes teamwork among center associates management and radiologists
25 Center Planning
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Develops and implements programs goals objectives policies and procedures
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Manages center budgets and financial decisions
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Monitors performance and profitability of services offered
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Communicates regularly with management and staff regarding performance and events
5 Other Duties
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Completes other tasks and projects as assigned
Requirements
Required:
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Associates degree
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Five 5 years radiology experience
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Three 3 years management experience with direct reports
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Microsoft Office Suite experience
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Valid drivers license and proof of current insurance
Preferred:
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Bachelors degree in a related field
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Two 2 years marketing and sales experience in healthcare
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Radiologic Technologist Certification
Employment Type
Full Time
