Business Operations Manager AWS
Business Operations Manager AWS
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Job Description
Who is Tenable
Tenable is the Exposure Management company. 44000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500 45 percent of the Global 2000 and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work
Ask a member of our team and theyll answer Our people! We work together to build and innovate bestinclass cybersecurity solutions for our customers; all while creating a culture of belonging respect and excellence where we can be our best selves. When youre part of our #OneTenable team you can expect to partner with some of the most talented and passionate people in the industry and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
In this role you will act as the overall SME for all things related to the business operations of interacting with AWS for Marketplace CoSell and SCA administration. You will serve as the bridge between AWS and operational areas within Tenable such as Sales Ops Finance Sales/Customer Success. There may be similar duties around GCP and Aure but 95 of the role will be with AWS.
Your Opportunity:
- Manage product listings (SaaS AMI Container etc. and ensure listings are aligned with product offerings and brand messaging
- Oversee Private Offers pricing and billing reconciliation
- Track and optimize AWS Marketplace revenue performance
- Liaise with AWS Marketplace support on technical or transactional issues
- Keep up to date with new AWS Marketplace features and potential enhancements) (Leads Only listing Buy Now capabilities Vendor Insightsetc)
- Work to ensure Tenable remains high in Marketplace product search
- Reporting and analytics; build and maintain dashboards for AWS Marketplace sales cosell activity and credit consumption
- Serve as backup and support to Sales Operations on any Marketplace related matters
- Maintain the internal slack channel with response and support to sellers
- Become the new Composable Offer subject matter expert
- Be the AWS/GCP/Azure Marketplace subject matter expert
- CoSell Program Enablement
- Onboard and maintain ISV in the AWS Partner Network (APN)
- Submit and manage opportunities via the ACE Pipeline Manager
- Maintain ACE SLAs of no more than 36 hours to respond and connect
- Identify and drive AWS Marketplacer renewals for cosell expansion
- Participate in weekly pipeline reviews with AWS and internal Tenable SMEs
- Coordinate coselling efforts with AWS sellers (CAMs PDMs etc. viaemail introductions meeting coordination postsession followups etc
- Staying up to date with AWS partner changes on incentives and opportunities
- Leverage Propensity to Buy scoring across all pipeline
- Process Optimization; define refine if not automate internal workflows for faster deal creation and
- Manage CRM Error Handling
- Track influenced revenue and attach rates for cosell attribution
- SCA Credit Program Management
- Monitor and manage AWS credit redemption (e.g. MAP EDP POC credits)
- Coordinate with sales finance and AWS teams to apply credits to deals
- Ensure compliance with AWS credit usage policies
- Report on credit submissions and redemptions against SCA goaling
- Support deal desk functions related to Marketplace and AWS credits
- Support internal and external audits related to AWS programs
What Youll Need:
- Bachelors Degree in Information Technology Business Management or another related field
- 510 years experience in an operations type role
- 2 years experience working with AWS on relevant operations
- Experience in organizational planning and management in addition to metrics and reporting.
- Ability to work independently while completing all projects on time and within budget
- Proficient in Tableau Salesforce and the Google Docs suite
- Excellent communication skills (written and oral)
- Ability to establish and maintain effective working relationships with peers and leadership
- Globally distributed team that operates both inoffice and remotely
- Ability to sit and work at a computer for extended periods of time
- Participate in training sessions presentations and meetings
- Occasional travel may be required
#LIHybrid
#LISR1
This is the base pay range for this position. Compensation for the role will depend on a number of factors including the candidates qualifications skills competencies location and experience and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles bonus for nonsales roles) depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical dental vision disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); companypaid holidays; health and wellness events; and community programs.
US Pay Ranges
$101000 $135000 USD
Were committed to promoting Equal Employment Opportunity (EEO) at Tenable through all equal employment opportunity laws and regulations at the international federal state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process please contact for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us in accordance with the General Data Protection Regulation (GDPR). Please click here to review.
For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.
Required Experience:
Manager
Employment Type
Full Time
