Manager US Billing Operations
Manager US Billing Operations
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$ 65300 - 121100
1 Vacancy
Job Description
Application Deadline:
Address:
395 N Executive DriveJob Family Group:
Commercial Sales & ServiceSupports ongoing maintenance of customer accounts and payment billing systems. Ensures payments through variety of sources are recognized and posted against the correct account and invoice. Identifies unpaid invoices and implement automatic debits or initiate collection activities as appropriate. Balances maintains and reconciles accounts. Manages the setup of special pricing arrangements to include bundles consolidations and discrete pricing arrangements ensuring negotiated amount is accurately reflected in the billing systems.
- Fosters a culture aligned to BMO purpose values and strategy and role models BMO values and behaviors in all that they do.
- Ensures alignment between values and behavior that fosters diversity and inclusion.
- Regularly connects work to BMOs purpose sets inspirational goals defines clear expected outcomes and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts retains and enables the career development of top talent.
- Improves team performance recognizes and rewards performance coaches employees supports their development and manages poor performance.
- Assists in the development of strategic plans.
- Identifies emerging issues and trends to inform decisionmaking.
- Supports the of strategic initiatives in collaboration with internal and external stakeholders.
- Manages databases and provides support for analysis forecasting and/or data visualization ensuring adherence with data governance standards.
- Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
- Leads or participates in change management activities of varying scope and type.
- Leads/participates in the design implementation and management of core business/group processes.
- Leads the development of the communication strategy focusing on positively influencing or changing behavior.
- Sets priorities and supervise work flow productivity accuracy and compliance to meet service level agreements.
- Provides timely and accurate processing of daily financial transactions.
- Researches and investigates billing anomalies/variances for products and customers to determine cause and make recommendations for resolution.
- Establishes and maintains relationships to understand normal transaction patterns systems operations and other factors that may impact invoice processing.
- Executes routine tasks such as service requests transactions queries etc. within relevant service level agreements.
- Collaborates with internal and external stakeholders in order to deliver on business objectives.
- Resolves processing issues in accordance with policies & procedures and service level expectations.
- Supports the safekeeping department financial documents.
- Analyzes data and information to provide insights and recommendations.
- Focus is primarily on business/group within BMO; may have broader enterprisewide focus.
- Provides specialized consulting analytical and technical support.
- Exercises judgment to identify diagnose and solve problems within given rules.
- Works independently and regularly handles nonroutine situations.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 5 7 years of relevant experience and postsecondary degree in related field of study or an equivalent combination of education and experience.
- Deep knowledge and technical proficiency gained through extensive education and business experience.
- Verbal & written communication skills Indepth.
- Collaboration & team skills Indepth.
- Analytical and problem solving skills Indepth.
- Influence skills Indepth.
- Data driven decision making Indepth.
Salary:
$65300.00 $121100.00Pay Type:
SalariedThe above represents BMO Financial Groups pay range and type.
Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure. Salaries for parttime roles will be prorated based on number of hours regularly worked. For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position.
BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performancebased incentives discretionary bonuses as well as other perks and rewards. BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans. To view more details of our benefits please visit: Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting positive change for our customers our communities and our people. By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world.
As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs. From indepth training and coaching to manager support and networkbuilding opportunities well help you gain valuable experience and broaden your skillset.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an email to and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes.
Required Experience:
Manager
Employment Type
Full-Time
