IT Support Specialist
IT Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Summary
HDL Engineering Consultants LLC (HDL) is a leader in providing civil geotechnical transportation and arctic engineering environmental and earth science surveying and construction management services in Alaska with offices in Anchorage Palmer and Kenai. We are looking for a motivated and detail oriented person to fill an IT Support Specialist in our Anchorage office.
Position Summary
Under general supervision provide technical software hardware and network problem resolution to coworkers by performing problem diagnosis and guiding users through stepbystep solutions; clearly communicate technical solutions in a userfriendly professional manner; conduct hardware and software inventory maintenance and reporting; and perform other related work as required.
Required Job Qualification:
- High School Diploma or equivalent.
- At least 1 year of technical experience in field or related experience.
- Working knowledge of PC hardware and software installations configurations troubleshooting and repairs.
- Knowledge of Microsoft operating systems and software products.
- Ability to prioritize and organize tasks while working independently; in a team environment.
- Strong communication skills via phone in writing and in person.
- Ability to work evenings and weekend hours when necessary for special installations implementations and upgrades.
- Valid Alaska Drivers License and a good driving record.
Essential Job Functions:
- Performs preventative maintenance and assists with routine servicing of equipment before contacting service representatives.
- Troubleshoot hardware and software issues on workstations.
- Configuring employee workstations.
- Manage inventory control for computers and peripheral devices; track software licensing.
- Software and hardware testing.
- Track network and workstation issues and resolutions.
- Occasionally required to travel to the other HDL office locations (Palmer and Kenai).
- Performs other duties as assigned.
Work Environment
This position involves office work. When working in an office setting this role routinely uses standard office equipment such as computers phones photocopiers filing cabinets etc. This position may also be required to periodically climb kneel or crouch and reach with hands and arms.
HDL provides a fun interesting and flexible work environment for our talented employees. We offer competitive salaries excellent benefits challenging projects and great coworkers and clients.
How to Apply
If you think you would be a good fit for this position and interested in applying please complete the application form located on our web site: . A resume may be submitted as an attachment to the completed application. Submit to:
Equal Opportunity Employer
Required Experience:
Unclear Seniority
Employment Type
Full-Time
