Customer Care Specialist
Customer Care Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
CSR II Customer Care Specialist
Pellitteri Waste Systems Inc. Madison WI USA
Compensation: $23.00/hr
Employment Type: FullTime
Why Work Here
Do you consider yourself the BEST OF THE BEST in the Customer Service field If so we have a great team for you to join! Enjoy working for a growing family owned business that puts integrity passion and pride into all of our work. Pellitteri Waste Systems Inc. has been a locally owned and operated company for over 70 years. We are searching for an experienced positive and enthusiastic full time Customer Care Specialist to join our team! Check out our CS Recruitment Video at
We offer:
- Competitive weekly pay
- Paid time off
- Free and lowcost Health Insurance options dental and vision insurance
- 401k plan with a generous match of up to 4
Responsibilities:
Field customer calls relating to rolloff frontload residential rotator data destruction and other services offered
Take escalated phone calls and/or emails when necessary
Have the necessary writing skills to answer municipalities and other customers via email
Provide accurate service and pricing information to customer inquiries and sales
Provide a high level of customer support for information requests troubleshooting service issues and coordinate efforts with the CS department dispatch and sales
Participate in the planning and improvement of the departments processes
Qualifications:
- 35 years of customer service experience preferred
Ability to think critically and problemsolve with creative solutions
Experience using various computer programs e.g. word processing spreadsheets calendars etc.
Proven experience with high level writing skills and experience with working with municipalities is preferred
Outstanding interpersonal skills; demonstrated ability to work effectively with customers and staff
Ability to prioritize multitask be detailoriented and efficient
- Excellent written and verbal communication skills
About Pellitteri Waste Systems Inc.:
Pellitteri Waste Systems Inc. provides commercial and residential waste recovery systems as well as at the customer site confidential document destruction. Our mission is to continue the family business and the Pellitteris tradition of service by promptly responding to customer needs offering individualized solutions communicating effectively and following through. These solutions will be environmentally and fiscally responsible. Our commitment to safety professionalism staff and growth will foster an environment which benefits our team clients and community. PWS Inc. is An Equal Opportunity / Affirmative Action Employer.
Company address: 7035 Raywood Road Madison WI 53713
Required Experience:
Unclear Seniority
Employment Type
Full-Time
