Assistant Manager Travel Expense

When you join Gartner you become part of a dynamic and fastgrowing team dedicated to making the world smarter and more connected. As the industry leader we achieve doubledigit growth by empowering clients with unparalleled business and technology insights enabling them to make informed decisions. Our associates thrive in a collaborative work environment that offers exceptional training and career development opportunities along with unlimited growth potential. If you enjoy working with a generous supportive and highperforming team Gartner is the place for you.

About This Role

The Assistant Manager Travel & Expense (T&E) will manage a team of direct reports responsible for the daytoday activities related to Gartners card travel and expense processes while helping to ensure the strategic goals of the T&E S2P Customer Service teams and Gartner are met. In this role you will work closely with the S2P Customer Service team on T&E escalations and collaborate with other T&E team members Project Managers and S2P Customer support to improve processes and customer service levels.

Major Responsibilities/Accountabilities

• Lead and manage a team of direct reports responsible for the of daytoday T&E operations ensuring adherence to company policies and procedures.

• Oversee the card travel and expense processes ensuring efficiency accuracy and compliance with internal controls and external regulations.

• Collaborate with leadership to align T&E operations with the strategic goals of the organization contributing to the overall success of Gartners financial and operational objectives.

• Develop and implement performance metrics to monitor the effectiveness of T&E processes and make datadriven decisions for continuous improvement.

• Handle escalations related to T&E issues working closely with the S2P Customer Service team to resolve problems promptly and effectively.

• Identify opportunities for process enhancements and lead initiatives to improve efficiency and customer service levels within the T&E function.

• Provide regular reports and analysis on T&E activities highlighting trends challenges and opportunities for improvement.

Internal and External Relationships/Interactions

• S2P Customer Service T&E Project Managers and other internal stakeholders

• Various crossfunctional teams

Education/Certifications

• Bachelors degree in Business Administration Finance Accounting or a related field is preferred.

Professional Experience

• A minimum of 57 years of experience finance or a related field.

• Demonstrated experience in managing or leading teams with a focus on developing talent and driving team performance.

• Experience in managing projects particularly those related to process improvement and operational efficiency.

Technical/Professional Skills & Competencies

• Good to have experience in T&E management software and tools such as SAP Concur Oracle Expense Management or similar platforms.

• Proficiency in advanced MS Excel is a must have.

• Strong analytical skills with the ability to interpret data identify trends and make informed decisions.

• Excellent verbal and written communication skills with the ability to effectively interact with stakeholders at all levels.

• Strong problemsolving skills with the ability to manage complex issues and develop innovative solutions.

• Highly organized with the ability to manage multiple priorities and projects simultaneously.

• Ability to adapt to changing business needs and work effectively in a fastpaced environment.

• A strong customer service orientation with a commitment to delivering highquality service to internal and external stakeholders.

What We Offer

At Gartner we provide more than just a job; we offer an exceptional work environment with significant potential for rapid advancement. Our associates enjoy a comprehensive compensation and benefits package including:

• Outstanding Work Culture: Immerse yourself in an upbeat positive culture where integrity objectivity collaboration and results are paramount. Our nolimits mindset drives us to achieve great things together.

• Career Development: We are committed to helping you meet your professional goals and advance within the company. Your growth is our priority.

• IndustryLeading Training: Gain exposure to toptier training and development programs designed to enhance your skills and knowledge.

• PerformanceBased Recognition: Enjoy recognition and rewards based on your performance motivating you to excel and achieve your best.

• Flexible Work Environment: Benefit from a flexible work environment that supports worklife balance and accommodates your needs.

About Gartner

Gartner Inc. (NYSE: IT) is the worlds leading research and advisory company. Gartner delivers actionable objective insight to executives and their teams. Founded in 1979 we have 20000 associates in 85 offices around the world. Gartner is a member of the S&P 500 with $5.9 billion in revenues in 2023. We guide the leaders who shape the world in every major area of an organization: For more information visit .

#LISS10

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective insight helping enterprise leaders and their teams succeed with their missioncritical priorities.

Since our founding in 1979 weve grown to more than 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast virtually untapped market potential ahead of us providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers worldclass benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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