Office Supervisor - Department of Psychiatry

University of Colorado Anschutz Medical Campus

Department:Community Practice

Job Title:Office Supervisor Department of Psychiatry

Position #:Requisition #:36677

Job Summary:

The Office Supervisor coordinates activities with the Practice Manager to ensure efficient costeffective business operations of the practice on a daytoday basis by performing a variety of tasks. Collaborates with the Practice Manager and physicians to facilitate exceptional customer service. The Office Supervisor collaborates with the Practice Manager to plan organize communicate coordinate administer teach and evaluate nonclinical staff in their service to patients. The Office Supervisor contributes to the growth of the medical practice by promoting an excellent positive professional image and actively participates as a member of the team and carries out all leadership responsibilities in accordance with the policies and procedures of the practice and the University of Colorado School of Medicine (CUSOM).

Key Responsibilities:

• Collaborates with the Practice Manager and other site supervisors to coordinate the daytoday activities of the practice site.
• Responsible for the orientation process of new staff hires and assists in the ongoing training and development of all staff to maintain required competencies.
• Maintains open lines of communication with the Practice Manager concerning practice activities that include operational performance or disciplinary issues.
• Assists in the development of a Quality Improvement (QI) plan for the practice.
• Promptly addresses patient complaints and other patientrelated issues. Responsible for onsite and immediate service recovery.
• Ensures the safe operations of the practice including equipment operation and maintenance.

Work Location:

Onsite this role is expected to work onsite and is located in Aurora CO.

Why Join Us:

Community Practice Medicine housed within the School of Medicine at the University of Colorado is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock we offer a wide variety of opportunities. Specialty areas include but are not limited to: Orthopedics Vascular Surgery OBGYN Internal Medicine Urology Psychiatry and many more!

The University of Colorado Anschutz Medical Campus is a public education clinical and research facility serving 4500 students and a worldclass medical destination at the forefront of lifechanging science medicine and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado awarding nearly 1450 degrees annually. Powered by our awardwinning faculty renowned researchers and a reputation for academic excellence the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

Why work for the University

We haveAMAZINGbenefits and offerexceptional amounts of holiday vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability Life Vision
• Retirement 401(a) Plan: Employer contributes 10 of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• Associates degree.
• 5 years of medical office experience.
• 1 year Lead role or Charge experience in a complex environment.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for an associates degree on a yearforyear basis.

Preferred Qualifications:

• Bachelors degree in Nursing (BSN) Masters in Business Administration or a healthcarerelated field.
• 3 years of clinical experience in area of specialty.
• Ambulatory quality improvement (QI) experience.
• Experience in the use of registry data and quality systems.
• Bilingual Spanishspeaking.

Conditions of Employment:

• Current Basic Life Support (BLS) for Healthcare Providers issued by the American Heart Association or the American Red Cross healthcare provider level CPR certification.
• Must be able to work in person.

Knowledge Skills and Abilities:

• Ability to communicate effectively both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.

How to Apply:

For full consideration please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references including name address phone number (mobile number if appropriate) and email address

Questions should be directed to: Joel Green

Screening of Applications Begins:

Immediately and continues until the position is filled. For best consideration please apply within 05/23/2025.

Anticipated Pay Range:

The starting salary range or hiring range for this position has been established as

$66537 to $84635.

The above salary range or hiring range represents the Universitys good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: Employment Opportunity Statement:

The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal state and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity and we encourage individuals from all backgrounds to apply.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act please contact the Human Resources ADA Coordinator at .

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty staff students and visitors. To assist in achieving that goal we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID19 virus and othervaccinepreventable diseases. If you work visit or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work visit or volunteer respectively. In addition if you work in certain research areas or perform certain safetysensitive job duties you must enroll in theoccupational health medical surveillance program.