DescriptionWe are looking for talented individuals to join our Internal Firm Services (IFS) Technology team as Director of Infrastructure Services.
DaytoDay Responsibilities:
- Plans organizes and directs the operations of multiple infrastructure solutions by identifying customer and business problems
- Collaborates and engages with crossfunctional teams to champion and drive support for the purpose of ensuring delivery of customer services
- Coordinates and identifies cloud architecture and design of scalable performant and costeffective and management solutions.
- Delivers operational excellence and datacenter best practices within the multicloud (AWS GCP Azure etc..
- Develop manages and reports Key Performance Indicators (KPIs) for departmental activities.
- Researches emerging technology for the purpose of being knowledgeable on trends improving efficiencies and reducing costs.
- Utilizes technical skills to coordinate enhancements and deployment efforts.
- Reviews and recommends proposed solutions to ensure the delivery of a quality cloud solution or service.
- Informs stakeholders of the strategy for deployment of new implementations maintenance and upgrades of cloud solutions.
- Provides documentation and communication to peers and management for status coordination objectives and performance.
- Provides and manages the delivery of services and support 24 hours a day for the purpose of providing services within established timeframes and in compliance with related systems standards and requirements.
- Performs personnel administrative functions (e.g. hiring counseling training supervising evaluating providing professional development opportunities etc. for the purpose of maintaining necessary staffing enhancing productivity of staff and ensuring necessary department/program outcomes are achieved.
Essential Traits:
- 10 years of handson management experience in a systems or operational field
- Proven ability to be an active and trusted collaborator and also coach mentor and guide more junior team members in this regard in addition to providing technical guidance
- Expertise in datacenter and multicloud technologies and services (AWS Azure and GCP)
- Willingness to research and effectively evaluate cloud toolset providers; experience in strategic planning and ability to create coherent roadmaps for product toolsets
- Ability to manage enterprise systems environments including installing packages and automating systems functions
- Skills and experience with source code control systems such as Git SVN etc.
- Strong understanding of Windows Linux and IP networking including routing DNS firewalls load balancers etc.
- Ability to think horizontally (across many/all layers of the OSI technology stack) and work collaboratively to solve problems and design and implement robust solutions
- Ability and willingness to openly and transparently communicate ideas and perform (formal and informal) knowledge transfer
- Strong independent and collaborative problemsolving skills: example areas include the ability to research and select appropriate technologies and approaches for inclusion in the environment in a timely fashion and the ability to rapidly understand a package deploy it and test it in a POClike style
- Ability to install/configure development environments in support of work tasks; for example editing environments such as Eclipse database tools etc.
- Ability/interest to learn adapt to and become selfsufficient in new environments for example new cloud technologies
Additional Technical Responsibilities
- Manage and direct 6 functional groups in various specialized areas
- Provide technical insights and guide infrastructure projects across multiple BU(s) in Infrastructure areas
- Strategic planning in areas of Datacenters Networking Cloud Enterprise Storage and Infrastructure operations and process
- Collaborate with other technical groups to ensure seamless
- Billing and vendor relation responsibilities
EMS/NWS
- Manage and oversee OnPremise datacenter operations including connectivity HW availability and other infrastructural needs
- Manage and oversee 2000 Server OS and 3000 compute resources 5 PB of shared storage
- Global WAN
- Remote offices
- NW Security
CIC
- Cloud AWS analyze requirements design build and implement Cloud solutions and ensure sound operational model in AWS.
- Cloud Azure analyze requirements design build and implement cloud solutions and ensure sound operational model in Azure
- Hybrid Clouds operations and develop and enforce best practices between teams
- Automation of Build infrastructure via Terraform to ensure speedy and consistent development of infrastructure across solutions and environments
DDE
- Stragtey in managing Data infrastructure behind datalake databrick synapse etc
- Database Administration policies security performance backup and dr
- Data archiving and data backup and availability and disaster recovery strategies
BAD
- Guide technical Audit in
- Guide technical and of Disaster Recovery
- Backup and Restore
IAR
- Guide remediation of vulnerabilities
- Guidance in monthly patching cycles vulnerabilities tracking
About Kroll
Join the global leader in risk and financial advisory solutionsKroll. With a nearly centurylong legacy we blend trusted expertise with cuttingedge technology to navigate and redefine industry complexities. As a part of One Team One Kroll youll contribute to a collaborative and empowering environment propelling your career to new heights. Ready to build protect restore and maximize our clients value Your journey begins with Kroll.
In order to be considered for a position you must formally apply via .
Kroll is committed to equal opportunity and diversity and recruits people based on merit.
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Required Experience:
Director