FT Command Center Supervisor 28
FT Command Center Supervisor 28
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Job Description
Monday Friday 10:30 AM 6:30 PM (OT Opportunities)
Location: Quincy
(Must be Flexible to Time/Day changes with sufficient advance notice due to operational needs. This is NOT considered a Flex Position).
Required Qualifications:
- 3 years in a Security Operations Center (SOC) or similar highsecurity environment.
- 24 years of supervisory or team lead experience preferred.
- Proficiency in security systems such as CCTV Access Control and mass notification systems.
- Experience in global intelligence monitoring and travel risk management systems (Anvil/TRIS/ETMS) preferred.
Leadership:
- Supervise GSCC Operators ensuring adherence to policies procedures and performance standards.
- Lead daily briefings assign duties and monitor realtime operational coverage.
- Serve as an escalation point for all GSCC incidents and coordinates with oncall managers stakeholders and field teams.
- Conduct performance evaluations coaching and continuous development of GSCC personnel.
- Schedule monitor attendance and manage workforce coordination across multiple shifts.
- Ensure staff meet or exceed established Key Performance Indicators (KPIs)
Training & Development:
- Develop and deliver onboarding and ongoing training programs for GSCC Operators.
- Maintain training materials including job aids procedures and work instructions.
- Validate operator proficiency in systems usage (CCTV Access Control Alarm Monitoring Incident Reporting etc.
- Perform scenariobased training for emergency response communications and escalation protocols.
Security Operations & Intelligence Monitoring:
- Monitor global intelligence sources and threat feeds for events potentially impacting personnel or assets.
- Manage or analyze incident data using intelligence and mass notification systems.
- Ensures that mass notifications and documentation are accurate timely and effectively distributed.
- Assists with travel tracking threat proximity analysis and global situational awareness.
Systems Oversight & Quality Control:
- Maintain operational awareness of security systems.
- Ensure proper documentation and follow through with incident reporting.
- Oversees service issue tracking and support coordination with local site security or technical teams.
- Ensure accurate dispatching procedures using GSCC directories and building emergency plans.
ENHANCED BENEFITS
- Medical Insurance (Anthem) Dental Insurance (Aetna) & Vision Insurance (VSP)
- 401k with Employer Matching
- Paid Life Insurance
- Paid Time Off
- Paid Uniforms
- Paid Training Upon Hire and Throughout Career
- Sons and Daughters Scholarship Program
- Specialized Programs for Continued Education for Security Officers
- Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
- Employee Assistance Programs (EAP)
- Employee Discount Programs (Vehicles Cell Phone Cable Appliances Theme Park Tickets etc.
Securitas is a trusted security partner helping make the world a safer place. more and apply today at to see your career path!
We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. Weare located in47 countries and have 355000 employees worldwide and over 150000 clients.
We are driven by a clear corporate culture and purpose which helps us live according to our values ofIntegrity Vigilance and values are at the heart of our culture help define who we are and guide our actions.
With over 80 years of protecting the things that matter weve seen more than most. Thats why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.
See a different world.
Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.
EOE/M/F/Vet/Disabilities
#SCMARI
Required Experience:
Manager
Employment Type
Full-Time
