Senior Sales Manager
Love Sales and the Hospitality Industry We are searching for a Sales focused team member to join us at the Fort Magruder Hotel.
The Sales Manager is responsible for direct sales revenues generation activities and results for assigned market segment of the hotel. Following the direction of the Director of Sales and the hotel standards and procedures the Sales Manager will achieve the assigned goals and demonstrate a commitment to these goals through work ethic integrity passion and respect for the Company and its employees.
Duties & Responsibilities:
- Direct Sales: Targets resultsoriented high revenue potential group sales calls to ensure a successful direct sales program in accordance with goals established by department budget and marketing plan
- Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth
- New Account Development: Captures market and competitors accounts through networking research and reader board surveys in order to target and solicit those most probable to generate new business
- Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel and when appropriate sends leads to other IMPRINT hotels
- Plans and implements an ongoing Targeted Account Development hit list in order to create new revenue and acquire valuable hotel contacts and contracts
- Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotels financial performance
- Account Service and Management: Maintains welldocumented accurate organized and uptodate file management system in order to serve client and employer in the most expedient organized and knowledgeable manner
- Develops strong customer relationships through frequent communication and the use of professional courteous and ethical interpersonal interaction
- Develops customer profiles and maintains an effective trace system including trace dates and references in order to best meet client needs resulting in superior account service and increased revenues
- Promptly followsup on all customer needs and inquiries in an efficient and expedient manner. Communicates all group needs to the hotel teams
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- Product Knowledge: Conducts research surveys personal investigation and studies market place and territory in order to effectively capitalize on the hotels strengths and competitors weaknesses and capabilities
- Manage online presence by responding to reviews executing blogs executing marketing campaigns sending out email blast and partnering with desk to grow quantity of reviews
- Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel.
- Displays a neat clean and businesslike appearance at all times.
- Clean and maintain all equipment and work areas.
- Assist as necessary with special projects
- Report any unsafe conditions to leadership
Other Responsibilities:
- Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel
- Provide training to new property level support as needed
- Other duties as assigned.
You are:
- Committed to excellence
- Culture driven
- Transparent
- Passionate
- Courageous
- Intentional
- Authentic
- Competitive
- Creative
- Dynamic
- Nimble
- Engaging
- Fun
- Detail Orientated
You can:
- Lift push pull and carry up to 50 pounds.
- Speak hear and listen to engage in sales process
- Work on a computer 8 hours a day
- Respond quickly to emergency 100 mobility required.
You have:
- Proven experience in hospitality sales in a high paced service environment
- Knowledge of general sale marketing and social media processes and methods
- Working knowledge of cloud solutions and devices
- Ability to use computers email Microsoft word and property management systems
- Manual dexterity and problemsolving skills
- Good physical condition and strength with a willingness to work overtime
Note this job description is not indented to be an exhaustive list of all duties responsibilities or qualifications associated with the position.
Benefits: Medical Dental and Vision Insurance Available. 401k and PTO
Required Experience:
Manager