Director of Membership Sales
Director of Membership Sales
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Salary Not Disclosed
1 Vacancy
Job Description
Additional Information: This hotel is owned and operated by an independent franchisee Fontainebleau Development. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
The Director of Membership Sales is responsible for driving the growth of the membership sales pipeline ensuring that sales performance meets or exceeds departmental goals and budget targets. This role oversees all sales activities within the Membership department and acts as a key liaison between the resorts various outlets and current or prospective Club members. In addition the Director will develop and implement a strategic action plan aimed at increasing the visibility of the Club within the target demographic. Key activities include lead generation through phone outreach cold calling facetoface sales referrals and building prospect lists. The role also involves leveraging digital marketing strategies such as social media email campaigns SEO blogging and inbound marketing while collaborating with reciprocal organizations and exploring networking opportunities with potential members. As a brand ambassador the Director will engage with both forprofit and nonprofit organizations representing the Turnberry brand and fostering strong relationships that contribute to membership growth.
Responsibilities:
Develop and implement strategic sales plans to meet and exceed targets.
Set clear sales goals and keep teams informed on progress toward achieving them.
Cultivate and maintain strong longlasting relationships with members by understanding their needs and objectives.
Monitor and report on market dynamics competitive forces and shifts in sales strategies or budgets.
Conduct market research to analyze competitors pricing and membership value.
Oversee and mentor sales team members ensuring alignment with sales objectives.
Enhance personal and team sales skills through training and development to improve sales outcomes.
Track analyze and report on sales performance metrics including conversion rates and sales trends.
Serve as a key ambassador for the organization representing the club to both internal and external stakeholders.
Define and execute territoryspecific sales plans to drive membership growth.
Stay informed on competitive landscape and market trends adapting sales strategies as necessary.
Analyze pipeline data and provide regular business insights to sales and marketing teams focusing on demand generation forecast accuracy and conversion trends.
Evaluate and improve the quality of lead data and pipeline metrics to ensure accuracy and effectiveness in sales efforts.
Maintain a robust database of prospects and leads to optimize sales opportunities.
Monitor and improve the quality of marketing and sales data implementing programs to enhance data accuracy.
Prepare and submit regular sales reports to management offering actionable insights and recommendations.
Collaborate with the marketing team to devise targeted marketing strategies.
Meet or exceed sales goals and objectives established by leadership.
Apply sales training techniques to boost productivity and recommend alternative sales strategies when necessary.
Identify qualify and engage prospective new members to achieve membership goals.
Build and maintain relationships with key stakeholders both inside and outside the organization.
Participate in interdepartmental meetings and collaborate with other teams as needed.
Host and entertain members and clients to strengthen relationships.
Review and analyze sales reports and financial statements regularly.
Ensure compliance with JW Marriott Turnberry Miami Resort and Spas standards and regulations promoting safe and efficient operations.
Perform any additional duties as requested by management.
Strong leadership skills with the ability to motivate teams and communicate effectively.
Professional demeanor with a proactive assertive approach and prior managerial experience.
Knowledge of or experience in private club Sales is highly desirable.
Ability to interpret complex information including financial data and apply it to decisionmaking.
Education
4year college degree from accredited university or 5 years country club sales.
Communication:
Excellent group presentation skills writing speaking and training skills.
Sales Skills:
Interpersonal diplomacy business analysis skills.
Ability to understand and manage complex sales.
Excellent negotiation skills.
Ability to develop and execute account marketing plans.
Proposal writing and presentation skills.
Organizational Skills:
Rapid response and followup to account service needs.
Time management.
Professional Maturity
Ability to be a leader within the hotel
Ability to interact with all levels of customer management
Ability to work jointly with other resorts
Ability to communicate in the English language. Second language is a plus.
Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
Experience using computers and software programs such as Microsoft Office (Word Excel and Outlook).
Physical Requirements
Must be able to work in a fast paced environment.
Must be physically fit in order to lift pull and push items up to 50 pounds.
Also requires standing/walking/reaching and bending throughout shift.
This company is an equal opportunity employer.
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Required Experience:
Director
Employment Type
Full-Time
