Administration Officer - Office Operations
Administration Officer - Office Operations
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Job Description
Are you a friendly and resourceful professional with strong attention to detail looking to work in a vibrant and dynamic healthcare organisation This could be the perfect opportunity for you!
About the opportunity
Brisbane Private Hospital is seeking an experienced Administration Officer who will be focused on Billings Accounts Payable and supporting the processing of Elective Surgery for Public Patients to join our team on a fulltime basis.
Previous demonstrated experience as a Billings Clerk/Patients Accounts Clerk will be key for success in this role.
The Admin Officer has the responsibility of ensuring the efficient and effective coordination of the billing and debt collection functions of the hospitals. You will liaise and communicate directly with patients health funds hospitals administration and hospitals management regarding patient account enquiries.
About us
Brisbane Private is a 181 bed acute and rehabilitation hospital with 17 operating theatres conveniently located above the Roma Street Parklands. Specialties include neurosurgery orthopaedics spinal plastics urology ENT Rehabilitation and general surgery and delivery of Brisbanes leading private drug and alcohol programs from Damascus Health Services.
Reporting to the Front Office Administration Manager responsibilities will include but are not limited to:
- Field patient billing enquiries and provide resolution
- Assisting with patient refunds
- Banking and Debtor Management
- Maintain extensive knowledge of Health Fund contracts
- Accurate and timely billing of Health Fund and ThirdParty invoices
- Provide support to administration team
- Review uninsured patient charges
- Liaise with various stakeholders including patients Medicare health funds etc.
Key Selection Criteria:
- Sound knowledge of Patient Management System i.e. WebPAS or other
- Knowledge of Private Health Fund contracts and claiming process
- Experience in Hospital Billing
- Highly developed organisational and time management skills
- Ability to work under pressure
- Previous experience with health fund contracts
- Strong computer skills in MS Office
- Excellent communication and customer service skills
- Demonstrated experience in a similar role
- Deliver exceptional billing and collection services by maintaining efficient workflows for billing health funds Workcover DVA Third Parties etc. in line with One Healthscope best practices
- Monitor debt collection and perform reconciliations including daily banking while providing necessary support
- Knowledge of Accounts Payable desirable
Desirable Criteria:
- Previously worked within a team environment
- Previous experience with Cash Handling and reconciling
- Medical terminology
Why Healthscope
When you join Healthscope you become part of ourCommunity of Care.
Our people are at the heart of our organisation no matter the role every dayour people make a differenceto the lives of our patients and their families. We work together to create positive memorable experiences alongside our quality care in every moment of every day.
As the only national private hospital operator and healthcare provider in Australia our 42 sites are supported by our central Support Office enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people giving them the flexibility to work across one or multiple hospitals across our network.
We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely.
We pride ourselves on working withtalented passionate and caringpeople to ensure our patients receive thehighest quality care and experience during their stay with us.
While our hospital network is vast Healthscope is a family. We support each other we share learnings celebratesuccesses and face challengestogether.
Youll also benefit from:
- Flexibility work arrangement to support worklife balance
- Discounted health insurance (permanent staff)
- Continuous professional development education & support provided to encourage growth
- Access to Employee Assistance Program
- Gym Passport
- Salary Sacrifice options
We pride ourselves on working withtalented passionate and caringpeople to ensure our patientsreceive the highest quality care and experience during their stay with us. We support
To Apply:Please click on the Apply button to be taken to our online application form. For any questions please reach out to
More Information:Our commitment to quality and safety for our patients staff and visitors is our highest priority. Applicants will be required to provide a current National Police check WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
Required Experience:
Unclear Seniority
Employment Type
Full Time
