Campus Police Dispatcher St Ritas Medical Center
Campus Police Dispatcher St Ritas Medical Center
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Job Description
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40Work Shift:
Days/Evenings (United States of America)Summary of Primary Function/General Purpose of Position
Under general supervision perform duties related to the operation of the police dispatch center involving incoming communication for emergency and nonemergency assistance; simultaneously operating a multichannel radio system while maintaining computeraided dispatch systems and other computer systems. Answers multiline telephone equipment and provides excellent customer service to anyone in need of services; and performs other duties as requested.
Essential Functions
- Responsible for receiving coordinating and disseminating critical information from various sources including emergency and nonemergency calls for service.
- Maintains radio contact with mobile/field units to monitor response progress and any needed support.
- Relays descriptions and other information to police field units concerning wanted persons missing or lost persons stolen vehicles and for the arrest of specified individuals etc.
- Obtain information related to crime reports and obtain critical information including but not limited to: name of caller call back number and details of situation.
- Determine nature and location of emergency prioritize dispatch emergency personal and/or implement emergency procedures as needed and in accordance with established procedure.
- Monitors supports and troubleshoots alarm systems. Acknowledge alarm received and dispatches appropriate personnel for issue at hand.
- Operate a variety of communications equipment and monitors security systems including CCTV access control fire alarm building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedures.
- Documents and maintains records of assigned units for information related to time location units dispatched and their time of arrival using the protective services report/dispatch system.
- Maintain accurate and up to date logs as assigned.
- Provide information to outside agencies including outside law enforcement agencies as appropriate.
- Process employees and other individuals through the photo badging identification system.
- Be familiar with all resources and services available to callers and offer these resources and services as appropriate.
- Perform a variety of general clerical duties which include filing indexing and record keeping lost and found issuing parking permits.
- Other duties assigned by the Chief of Police Emergency Communications Manager or designee.
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor subject to reasonable accommodation.
Required Minimum Education:High School Diploma or GED
Minimum Years and Type of Experience:1 year previous dispatch experience
Other Knowledge Skills and Abilities Required:Computer skills; Microsoft Office Word & Excel. Typing min of 30 wpm.
Working Conditions
- This section addresses the physical environment in which the employee will perform the work.
- Periods of high stress and fluctuating workloads may occur.
- General office environment.
- May be exposed to high noise levels and bright lights.
- May have periods of constant interruptions.
- Prolonged periods of working alone.
Physical Demands Frequency
Lifting/ Carrying 050 lbs. 133
Lifting/ Carrying 50100 lbs. 133
Push/ Pull 050 lbs. 133
Push/ Pull 50100 lbs. 133
Stoop Kneel 133
Crawling 0
Climbing 0
Balance 133
Bending 133
Work Position
Sitting 67100
Walking 3466
Standing 3466
Physical Requirements
Manual dexterity (eye/hand coordination)
Perform shift work
Hear alarms/telephone/tape recorder
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity far
Acuity near
Hazards
Depth Perception
Exposure to high pitched noises
MercyHealth is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive affordable medical dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
Security St. RitasIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 601.4(a) 60300.5(a) and 60741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Employment Type
Full-Time
