Quality Manager
Quality Manager
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Job Description
It started with one ridiculously good idea Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies being ready to handle any challenge in a moments notice mastering consistency in an everchanging world thats what it takes to get there. If thats something you want to be apart of apply today!
Imagine yourself going to work with one thing on your mind: you are responsible for your programs achievement of performance objectives ensuring consistency and quality in all customer interactions. As you tackle new tasks for the day you know that it will lead to one thing: raising the bar for our quality operations to produce ridiculously impressive outcomes.
As a Quality Manager you will leverage on your analytical skills to create a metricdriven determination of our successes. You will identify opportunities for improvement and help develop impactful and measurable action plans to address these. You must be highly motivated by the opportunity to effect change and bring these plans to fruition.
So do you have what it takes to become a Quality Manager
Requirements:
At least three 3 years of experience in quality management in a BPO environment
Excellent communication and presentation skills
Knowledgeable in performance data management and analysis
We need someone with strategic capability expert competency in problem solving and a strong drive for results and excellence. Someone who can cultivate effective and productive business relationships to resolve outstanding quality issues in collaboration with other Quality Assurance leaders.
About Us
TaskUs partners with the worlds most innovative and disruptive brands to protect what matters most and to thrive in an everchanging world.
TaskUs currently has over 23000 employees around the world with offices across the United States the Philippines India Taiwan Mexico Greece and Ireland.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
Manager
Employment Type
Full Time
Key Skills
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