National Print Mail Center Operational Technician I
National Print Mail Center Operational Technician I
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Salary Not Disclosed
1 Vacancy
Job Description
GEICO is seeking TWO highly motivated and analytical individuals to join our National Print Mail Center (NPMC) team. This role supports the NPMC operation by working with various groups throughout the company to review test and validate document changes in support of NPMCs strategic efforts.
The responsibilities of this position include:
Support of all systems related matters for the NPMC such as upgrades planned and unplanned outages installs general maintenance and troubleshooting of applications.
Testing and validating physical mail for alternative methods of communication to improve the customer experience.
Analysis of all GEICO mailed documents and business updates impacting NPMC.
Presenting results to a variety of business and technical areas at all levels of management.
Creating and implementing new practices and applications to best support NPMCs business
Preferred Qualifications:
Understanding of data servers and network connections
Proven attention to detail strong critical thinking and effective problemsolving skills
Insurance business acumen to best support business changes impacting NPMC practices.
Experience in writing business requirements & test plans.
Proficiency with Microsoft Office products to include word excel PowerPoint.
Must be able to follow complex instructions resolve conflicts or facilitate conflict resolution and have strong organization/priority setting skills.
Must be able to learn and apply large amounts of technical and procedural information and follow processes that have been published.
Must be able to communicate in a clear concise professional oral or written manner to be understood by customers clients coworkers and other employees of the organization.
May be required to be on call for production support.
Must be able to concentrate and demonstrate a capacity for learning technical concepts and adapting to new technologies quickly.
This position is an inoffice position.
Essential Functions:
1. TAKES full ownership of the inventories necessary for operations of the National Print Mail Center (NPMC).
2. PERFORMS reconciliation of outbound mail
3. COMPLETES tasks related to NPMC strategic plans
4. PROVIDES necessary updates to stakeholders on progress
5. HANDLES projects of moderate complexity to include print/test/insertion testing. POSSESSES the working knowledge to identify mail driven by each line of business.
6. HANDLES and COORDINATES all special mailing projects to include manufacturing testing validation and running jobs.
7. POSSESSES the ability to manufacture forms and updates.
8. PERFORMS cost and volume analysis.
9. PERFORMS duties of NPMC Technical Support as needed.
10. ADHERES to the Code of Conduct company policies and operating principles.
11. MEETS attendance standard at business location to perform necessary job functions and to facilitate interaction with management and coworkers.
12. MEETS the requirements specified below.
Must be able to with or without accommodation perform the essential functions which include but are not limited to seeing hearing typing and speaking
Must be able to work both independently and in a team environment
Must be able to multitask
Must be able to learn and apply large amounts of technical and procedural information
Must be able to communicate effectively verbally and in writing
#LIMD2
Benefits:
As an Associate youll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and wellbeing including:
- Premier Medical Dental and Vision Insurance with no waiting period**
- Paid Vacation Sick and Parental Leave
- 401(k) Plan
- Tuition Assistance
- Paid Training and Licensures
*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race color religious creed national origin ancestry age gender pregnancy sexual orientation gender identity marital status familial status disability or genetic information in compliance with applicable federal state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Required Experience:
IC
Employment Type
Full-Time
