Senior Director of Clinical Operations
Senior Director of Clinical Operations
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1 Vacancy
Job Description
QUALIFICATIONS:
Education
- Masters degree in Healthcare Administration Business Administration Public Health or a related field preferred.
- Doctoral degree (e.g. DHA PhD) preferred.
- Bachelors degree required.
Experience and Training
- Minimum of 710 years of progressive leadership experience in clinical operations management preferably within an academic health center multisite dental/medical group practice or hospital setting.
- Demonstrated success in strategic planning financial management process improvement and regulatory compliance within a complex healthcare environment.
- Extensive knowledge of healthcare standards regulations (e.g. HIPAA OSHA) accreditation processes (e.g. TJC CODA) and policies.
- Strong experience with health data analytics operational metrics and budget management.
- Proven ability to lead mentor and develop teams.
- Experience collaborating with various stakeholders including faculty staff administrators and external partners.
- Knowledge of dentistry and dental education is highly desirable.
- Epic (electronic medical record) or similar EHR/EDR system experience is preferred.
Knowledge Skills Ability:
- Robust strategic thinking planning and skills.
- Excellent leadership interpersonal and organizational skills.
- Superior verbal and written communication skills.
- Exceptional problemsolving and decisionmaking capabilities.
- Strong analytical skills with the ability to interpret complex data.
- Poised and professional representation of HPU WSDM/Health.
- Receptive to feedback and committed to continuous improvement.
- Deep understanding of HPU WSDMS core values and mission.
ESSENTIAL FUNCTIONS:
The Senior Director of Clinical Operations will perform all duties directed by the Dean WSDM with input from the leadership team. Key responsibilities include but are not limited to:
Strategic
- Develop and implement strategic plans for clinical operations aligned with WSDM/HPU goals.
- Lead initiatives for clinical service line growth efficiency and integration across the network.
- Identify and evaluate opportunities for innovation and improvement in clinical care delivery models.
- Foster a culture of collaboration excellence and patientcentered care across all clinical areas.
Operational Oversight
- Provide executive oversight into the daytoday operations of all HPU Health clinical sites and programs.
- Develop implement and monitor standardized clinical policies procedures and workflows.
- Ensure optimal resource allocation (personnel equipment supplies) to support efficient operations and patient access.
- Oversee practice managers/directors at various sites providing guidance and support.
- Analyze operational data and performance metrics to drive continuous improvement.
Quality and Compliance
- Ensure all clinical operations meet or exceed contractual regulatory and accreditation standards (e.g. TJC DHSR CMS CODA OSHA).
- Lead quality improvement initiatives based on evidencebased practices and performance data.
- Oversee risk management and patient safety programs within clinical operations.
- Ensure timely reporting and resolution of compliance issues.
Financial Management
- Develop and manage operational budgets for clinical services in collaboration with finance leadership.
- Implement strategies to optimize revenue cycles control costs and ensure financial sustainability.
- Monitor financial performance against budget and implement corrective actions as needed.
Staff Development and Collaboration
- Provide leadership mentorship and professional development opportunities for clinical operations staff.
- Collaborate effectively with faculty academic leadership ELT human resources and other administrative departments.
- Foster positive working relationships with external partners including referring providers and community organizations.
ACCOUNTABILITY:
- Reports To: Dean Workman School of Dental Medicine
- Evaluation: Ongoing performance reviews will be conducted along with an annual assessment by the Dean with input potentially gathered from the ELT faculty and staff.
For more information regarding this position please contact Dr. Muhammad Ali Shazib Dean Workman School of Dental Medicine at .
Required Experience:
Exec
Employment Type
Full-Time
