IT Manager
IT Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and nextgeneration customer experience to fastgrowing technology companies helping its clients represent protect and grow their brands. Leveraging a cloudbased infrastructure TaskUs serves clients in the fastestgrowing sectors including social media ecommerce gaming streaming media food delivery ridesharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twentythree locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an everchanging world.
What We Offer: At TaskUs we prioritize our employees wellbeing by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What can you expect in an IT Support Manager role with TaskUs:
Think of yourself as someone who leads and manages all functions related to maintenance of desktop support hardware or Software provides service and coordinates resources for projects such as movements ramps and new campaigns.
Key Responsibilities:
You want to oversee the administration and maintenance of computer stations and software for company provides additional support if necessary
You will also oversee the troubleshooting software and systems backups archiving and disaster recovery and provide expert support when necessary.
You will also work with project teams to help implement Internal Systems.
You will respond to escalated IT Service Desk / IT Help desk issues that have been assigned to IT Support.
You will oversee the administration and maintenance of tracking hardware and software.
You will also interact with internal clients on all levels to help resolve ITrelated issues and provide answers in a timely manner.
You must also build and maintain vendor relationships and manage the purchase of hardware and software products.
You will also manage the purchasing of all software hardware and other IT supplies at the regional level and ensure that company assets are maintained responsibly.
You will conduct effective performance evaluations and mentor those with less experience through formal channels.
You will also help the team execute career development plans and encourage more junior innovators to take responsibility for their development within the company.
You will challenge fellow innovators to progress toward their professional development goals.
You will seek and participate in development opportunities above and beyond training required. You will also ensure accurate inventory and tracking of all IT hardware and software assets across all sites.
Required Qualifications:
A minimum 3 years of experience in IT Desktop Admin/Supervisor/Manager.
Knowledge of Desktop Service Desk Helpdesk and equipment as well as their installation configuration maintenance and repair.
Knowledge of I.T. requirements/demands in call center companies particularly in the area of Operations support.
Skilled technical writer able to document problems and solutions for customers and other technical support personnel.
Good supervisory and peoplemanagement skills.
Strong time and project management skills.
Excellent verbal and written English communication skills
Were also looking for someone whos adaptive to changing work schedules and working hours.
Someone whos excellent problem determination technique and someone whos excellent customer orientation.
Wellorganized good follow through on commitments to customers and strong when it comes to problemsolving decisionmaking and analytical skills.
Education / Certifications:
Bachelors Degree in ECE Computer Engineering Computer Science Information Technology or any IT / Computerrelated course.
Certifications: ITIL v3 Microsoft and SCCM
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
Manager
Employment Type
Full-Time
Key Skills
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved