Business Analyst
Business Analyst
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Job Description
COVID 19 OnCampus Requirements
Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to declare their COVID19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in inperson University activities. These requirements were suspended effective May 1 2022 but the University may reinstate them at any point.
About Queens University
Queens University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research faculty administration engineering & construction athletics & recreation power generation corporate shared services and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.
Come work with us!
Job Summary
A Brief Overview
Join the dynamic and diverse team at IT Services as a Business Analyst reporting to the Enterprise CRM Manager within the Strategy and Partnerships Directorate.
In this fastpaced environment you will have the opportunity to collaborate closely with business partners across the University and contribute to critical projects that enhance our technology services. This position focuses on analyzing business needs and processes to drive improvements and ensure alignment with organizational goals providing an exciting platform for learning and handson experience.
This position provides expertise to aid in the planning design and development of technical resources. This position translates business requirements into an implementation plan with clients and members of the team. This position makes recommendations for solutions or improvements to business processes that can be accomplished through technology.
If youre passionate about leveraging technology to optimize processes and looking to make a meaningful impact within a supportive team this opportunity is perfect for you!
Job Description
What you will do
Analyzes edits documents and translates business and functional requirements.
Conducts research and addresses information systems changes and business process improvements to meet current and future business requirements.
Completes detailed system specifications for workflow scripts reports interfaces conversions modifications customizations or extensions.
Recommends system and business process improvements on complex information system and business process issues.
Develops and maintains training deliverables for staff.
Designs processes for data input.
Other duties as required in support of the department and/or unit.
Required Education
FourYear Bachelor Degree or equivalent in computer science is preferred. In addition requires trade certification qualification or ongoing learning to remain ahead of changes in technology or emerging fields.
Required Experience
More than 3 years and up to and including 5 years of experience.
Experience with data architecture higher education data taxonomy and/or business processes considered an asset.
Consideration may be given to an equivalent combination of education and experience.
Job Knowledge and Requirements
Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.
Provide effective consultation and advice on nonstraightforward and/or complex issues.
Interaction with others requires interpersonal skills and the ability to understand and influence.
Adapt messages to meet the different needs of different audiences.
Builds relationships trust and credibility.
Prioritize and distribute work to deliver objectives on time and to the highest standard.
Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
Actively participate in project team meetings and develop individual and unit project plans.
Lead procedural or technological change within a unit.
Identify opportunities to improve the effectiveness and efficiency of work processes.
Seek information and input to fully understand the cause of problems.
Appropriately assesses risks before making a decision.
Contribute to the creation and evaluation of possible solutions.
Take action to remove obstacles and address problems before they impact performance and results.
Apply equity diversity accessibility inclusion and Indigenization considerations to decision making and planning.
Promote a work environment that is free from sexual violence harassment and discrimination and the ability to show empathy for those who have experienced trauma.
Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queens is committed to employment equity and diversity in the workplace and welcomes applications from women visible minorities Aboriginal Peoples persons with disabilities and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements priority will be given to Canadian citizens and permanent residents.
The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at .
Required Experience:
IC
Employment Type
Full-Time
