Field Quality Rework Manager
Field Quality Rework Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
A bit about us
Trek is an awesome place to work with amazing benefits for all employees. We build only products we love provide incredible hospitality to our customers and change the world by getting more people on bikes. When youre on our team youre taken care of encouraged to learn and grow and given lots of opportunities to do so. Give us your best and well give it right back. Sound pretty sweet Then come join us!
Job Description
This role involves managing multiple rework projects across over a dozen global warehouse locations. The primary focus is to distribute rework instructions to impacted warehouses track associated costs update rework timelines and ensure closure upon completion. Opportunities exist to document rework instructions provide guidance on procurement of rework tools and assist with shortterm labor needs.
Key Responsibilities
Global Rework Management:
- Facilitate communication of rework instructions tools and impacted products to global warehouse teams.
- Build and maintain relationships with rework staff and warehouse leadership across global locations.
Cost Management:
- Document and share estimated rework costs with the Supplier Recovery team.
- Track all rework costs and ensure they are applied to the appropriate general ledger.
- Collaborate with finance on rework cost reconciliation after completion.
Communication:
- Generate and distribute reports detailing ongoing rework activities projected completion times estimated costs and impacts on inventory and backorders.
- Attend regional quality and warehouse operations meetings to update stakeholders on rework progress.
Monitor System Activity:
- Collaborate with warehouse teams to review products on quality hold and assess necessary corrective actions.
- Maintain accurate rework data in the JDE ERP system to ensure proper communication of timelines.
CrossFunctional Collaboration:
- Work closely with legal supply chain finance product teams and customer care to ensure smooth rework .
Key Performance Indicators (KPIs)
- Timely Completion: Meet rework timelines to minimize operational disruptions.
- Cost Management: Ensure rework costs are kept within budget and tracked accurately.
- CrossFunctional Collaboration: Maintain strong relationships with crossfunctional teams to resolve issues quickly.
Working Environment
- This position is considered hybrid meaning inperson in Waterloo WI at least three days per week with travel required to various warehouse locations.
Required Qualifications:
- Strong verbal and written communication skills.
- Indepth knowledge of JDE or similar ERP systems.
- Project management experience or PMP certification.
- Proficiency in Microsoft Office.
- Leadership experience.
Preferred Qualifications:
- Customer service experience.
- Warehouse operations knowledge.
- Bike shop experience.
- Experience in quality control field quality or service.
- Experience with lean manufacturing or process optimization is a plus.
- Knowledge of supply chain operations or warehouse management systems (WMS) can be beneficial.
Trek Benefits:
Flexible and fun company culture
Competitive health care
PPO & HDHP medical plan options Dental insurance Vision insurance
Flexible Spending Accounts (FSA)
Free life insurance & optional term life insurance
Competitive vacation package
401(k) with match and Employee Stock Ownership Plans (ESOP)
12 weeks of maternity leave with 100 pay
Flexible holiday schedule 10 company holidays
Tuition Reimbursement up to $15000! (Undergraduate & Masters programs)
Employee discounts on all product
Deep partner retail discounts
We are an Equal Employment Opportunity (EEO) Employer. Trek strictly prohibits discrimination on the basis of race color creed religion gender gender identity pregnancy marital status partnership status sexual orientation age national origin veteran or military status disability medical condition genetic information or any other characteristic prohibited by federal state and/or local laws. This policy applies to all aspects of employment including hiring promotion demotion compensation training working conditions transfer job assignments benefits layoff and termination.
We are an EVerify employer.
For more information please click on the following links:
EVerify Participation Poster: English / Spanish
EVerify Right to Work Poster: English Spanish
Required Experience:
Manager
Employment Type
Full-Time
