DescriptionHR Operations Specialist AMERICAS
DESCRIPTION:
We are seeking a highly organized and detailoriented individual who is customerobsessed to join our team as anHR Operations Specialist. In this role you will bereporting to HRSSC Manager AMERICAS Region andresponsible for providing support to employees and managing various data administration tasks through various channels and ensuring the delivery of exceptional HR services. Your primary focus will be ensuring employee satisfaction maintaining accurate employee records and processing transactions across the employee life cycle.
RESPONSIBILITIES:
- Serve as the primary point of contact for employee support addressing and resolving inquiries related to HR policies benefits payroll and other employeerelated matters leveraging voice chat and case management tools across the AMERICAS region.
- Maintain accurate and uptodate employee records to include personal information.
- Support Employee lifecycle related process including but not limited to onboarding employee transition offboarding etc.
- Process employee transactions such as changes in employment status salary adjustments benefits enrollment and timeoff requests.
- Continuously improve the employee support processes and knowledge base through feedback analysis identifying areas for enhancement and provided recommended solutions.
- Collaborate with HR and payroll teams to ensure accurate and timely processing of employee data including new hires terminations promotions and salary adjustments.
- Actively maintain employee records in digital formats to include updates to relatedemployee records reflective of any changes in employment such as promotions increases benefits deductions etc. in accordance with the companys record retention policies and procedures and state and federal laws and regulations
- Maintain confidentiality of workrelated issues records and company information
- Maintain internal and external databases with employee information.
Qualifications:
YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE:
- Strong customer service skills: Demonstrated ability to provide exceptional customer service actively listen to employee needs and effectively communicate solutions.
- Attention to detail: Ability to maintain accurate and uptodate employee records process transactions with precision and ensure data integrity.
- HR knowledge: Indepth understanding of HR policies procedures and employment laws to provide accurate and compliant support to employees.
- Communication skills: Excellent written and verbal communication skills to effectively communicate with employees at all levels including the ability to explain complex information in a clear and concise manner.
- Organizational and time management skills: Strong ability to manage multiple tasks prioritize effectively and meet deadlines in a fastpaced environment.
- Discretion and confidentiality: Ability to handle sensitive and confidential information with utmost discretion and maintain a high level of professionalism.
- Continuous improvement mindset: Proven ability to identify areas for improvement drive process enhancements and contribute to the ongoing development of the employee support function.
- Collaboration and teamwork: Demonstrated experience working collaboratively with crossfunctional teams and stakeholders to ensure seamless data flow integration and support.
PREFERRED QUALIFICATIONS:
- Bachelors degree in human resources or related field preferred.
- Minimum of 3 5 years HR Operation specialist or related role.
- Strong knowledge of HR administration processes regulations and familiarity with human capital management principles and practices.
- Proficiency preferred in using HRIS systems (e.g. Oracle) for data management and reporting.
- Excellent written and verbal communication skills and strong attention to detail.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Must be proficient in English.
Ralliant Overview
Every day engineers transform scientific potential into realworld impact reshaping how we live and work. At this pivotal moment in technology Fortive is creating a focused standalone company poised to capitalize on powerful longterm trends with mission critical technologies advancing an electrified and digital future. Our team of scientists engineers and technologists is joining forces to pioneer solutions that will shape the future of industry.
Introducing Ralliant Corporation a global technology company uniting trusted brands solving tough challenges to speed breakthroughs at leading companies research institutions and governments across the semiconductor/communications/diversified electronics industrial manufacturing utilities and aero defense and space industries.
Ralliant is fueled by a global team of changemakers committed to continuous improvement and a strong culture rooted in disciplined . For more information please visit:
Required Experience:
Senior IC