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1 Vacancy
The Role
If you thrive on continuous improvement customer service and team development then apply to be a Senior Manager Inbound Treasury at Fidelity Investments! This position is critical to ensure the timely processing of monetary transactions for Fidelity clients. The Manager will be responsible for continually improving services through effective coaching and development. This individual will provide line management of daytoday operations and staff assuring adherence to prescribed levels of productivity accuracy customer service compliance and controls.
TheExpertise and SkillsWe are Looking For
Bachelors degree or equivalent work experience
2 years of experience in an operations or banking environment preferred
At least one year of people management and development experience
Strong leadership skills
Working knowledge of a business and technical understanding of operations or processing
Taking initiative to continually advance associates levels of expertise not only within their respective areas but from an endtoend perspective.
Experience managing across multiple sites
Written and verbal communications skills for explaining ideas questions and resolutions and other internal and external communications.
Ability to influence others and partner across all levels of the organization and appropriate business partners.
Ability to establish and execute plans and set clear goals that drive efficiency innovation and sustainable delivery of quality cost and service delivery goals
Proactively identifying prioritizing and driving opportunities to improve the business
Provide direction by translating the broader organizations business plan and aligning resources to execute the plan
Attracting developing and retaining a high performing team
Drive results by creating a climate of respect open collaboration and teamwork
Fidelitywill not provide immigration sponsorship forthis position.
The Team
Fidelitys Inbound Treasury organization is a worldclass team which supports timely processing of monetary transactions for Fidelity internal and external clients. The team provides check processing services across various channels and supports Fidelitys growth with high quality cost effective and innovative service solutions through talented associates and processing expertise.
Fidelitys hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days MF) in a Fidelity office.
Required Experience:
Senior Manager
Full-Time