HM Note: This hybrid contract role is three 3 days in office. Candidates resume must include first and last name.
Description
Responsibilities: and nbsp;
- Required to translate technical systems specifications into working tested CRM applications. This includes developing detailed programming specifications writing and/or generating code compiling datadriven programs maintaining and conducting unit tests. and nbsp;
- Resolves and troubleshoots technical problems which arise during the use and operation of software packages
General Skills and nbsp;
- Experience in programming and analysis; specialized CRM software package support at the specified experience level and nbsp;
- Ability to collaborate with IT Professionals throughout the Software Development Life Cycle and nbsp;
- Experience in structured methodologies for the development design implementation and maintenance of applications and nbsp;
- Experience in design code test debug and document applications and nbsp;
- Experience in the use of object and/or third generation language development tools and nbsp;
- Experience in one or more programming languages and nbsp;
- Experience in application design latest design patters deployment and troubleshooting and nbsp;
- Experience with relational and hierarchical database technologies and nbsp;
- Experience in the use of information retrieval packages using query languages and nbsp;
- Experience with one or more communications protocols and nbsp;
- Experience in structured methodologies for the design development implementation and maintenance of applications and nbsp;
- Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts and nbsp;
- Excellent analytical problemsolving and decisionmaking skills; verbal and written communication skills; interpersonal and negotiation skills and nbsp;
- A team player with a track record for meeting deadlines and nbsp;
CRM Software Development Skills and nbsp;
- Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation and nbsp;
- Knowledge and experience with specific CRM enterprise architecture methodologies design standards and tools and nbsp;
- Experience with middleware and gateways and nbsp;
- Expertise in specific tools for CRM software development and nbsp;
Desirable Skills and nbsp;
- Knowledge and experience with programming Internetready applications and nbsp;
- Knowledge and experience in rapid application development (RAD) methodologies and nbsp;
- Knowledge and understanding of Information Management principles concepts policies and practices and nbsp;
- Experience with middleware and gateways and nbsp;
- Experience reviewing analyzing and modifying product installation scripts including encoding testing debugging and nbsp;
- Ability to provide postimplementation support and resolve any postimplementation technical issues and nbsp;
- Experience conducting design walkthrough sessions with project team and nbsp;
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards and nbsp;
- Ability to provide user and system documentation as required
Skills
Experience and Skill Set Requirements
Siebel Development Skills 40
- 10 years of experience with Siebel technical configuration/ design / development / integration
- 5 year of experience of Siebel integration with Adobe AEM J2EE and etc.
- 5 year of experience with Siebel EIM/EAI.
- 3 years of experience with Siebel IP18 with a focus on configuring / developing.
- Experience with Assignment Manager Business Rules Workflow Applets Views Screens Code/Scripts and related Siebel Business Layer objects.
- Experience with Siebel Tools Software and editing Siebel Web Templates.
- Experience in using Siebel Open UI specific classes and Methods.
- Demonstrated possession of Siebel 8.x or above certification.
- Experience in Siebel Open UI Architecture (Physical Model Presentation Model) and OOTB OUI file structures and limitations.
- Experience in UI integration (embedding external application in Siebel Exposing Siebel in External application)
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Report Development Skills 35
- Experience in OBIEE and PowerBI report development
- Experience in HTML 5 Cascading Style Sheet JQuery and JavaScript
- Working knowledge of Open UI ConceptsPM PR Manifest File and Mapping files
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Soft Skills 20
- Strong communication skills; both written and verbal
- Ability to develop and present new ideas and conceptualize new approaches and solutions
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
- Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large teams and work closely with other individual team members
- Proven analytical skills and systematic problem solving
- Strong ability to work under pressure work with aggressive time lines and be adaptive to change
- Displays problem solving and analytical skills using them to resolve technical problems
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Public Sector Experience 5
- Experience with Siebel modules such as Public Sector CRM Contracts Lead Management Partner Public Sector Partner Portal Campaign Management Marketing Resource Manager and Public Sector eService would be an asset
- Experience with Grants Management would be an asset.
Must Haves:
- At least 7 years of experience designing solutions with Oracle Siebel CRM and nbsp; and nbsp;
- At least 7 years of experience designing solutions with Adobe AEM technologies and nbsp;
- Experience with developing business design document functional and amp; non functional requirements and nbsp;
- Experience with developing high level application flows to support the business requirements. and nbsp;
- Experience in developing functional design document and nbsp;
Nice to have:
- Experience with Public Sector Transfer Payment (Grant) Model would be an asset. and nbsp;
- Experience with ensuring that corporate QA standards are followed and maintained would be an asset. and nbsp;