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1-3years
$ 50000 - 53000
1 Vacancy
Job Description
WHO WE ARE: The Children s Home of Wyoming Conference partners with children families and communities throughout New York State to inspire hope develop skills and cultivate healthy relationships for positive futures.
Position Summary: The Childrens Home (CHWC) is partnering with Care Compass Collaborative (CCC) to provide Social Care Screening & Navigation services within Broome Chenango Tioga & Tompkins counties. The Social Care Navigator (SCN) Supervisor is directly responsible for training supporting & overseeing all CHWC SCNs as well as completing SCN screening & navigation services as needed.
This role with support from CHWC s Senior Leadership will serve as CHWC s SCN Champion; ensuring our Agency s SCNs act in accordance with CHWC s Quality of Care expectations as well as CCC s guiding goals values training & initiatives to ensure the advancement of health equity & accessibility for eligible Medicaid Members.
Responsibilities:
- Train support & maintain direct supervision of Children s Home Social Care Screener/Navigators to ensure successful & streamlined service delivery.
- Provide comprehensive Social Care Navigator (SCN) services including screening & navigation services to eligible Medicaid Members via phone inperson & virtually.
- Utilize the UniteUs Database in conjunction with the Accountable Health Communities (AHC) Health Related Social Needs (HRSN) Screening Tool to screen Medicaid Members with a variety of HRSNs.
- Conduct Eligibility Assessments for eligible Medicaid Members whose initial screening identifies unmet HRSN needs.
- Connect eligible Medicaid Members to services care providers & community resources to ensure their HRSNs are met.
- Develop Social Care Plans for eligible Members including a summary of needs eligibility individualized strategies interventions & an uptodate list of navigated resources &/or services.
- Ensure Closed Loop Referrals by following up with eligible Medicaid Members within five business days after service completion to verify navigated resources were successful in meeting Member needs.
- Ensure any eligible Member enrolled in a Children s Home program as well as any eligible Member living in the same household are reached for screening & navigation services.
- Utilize Motivational Interviewing techniques to engage Members providing the opportunity to speak openly safely & honestly communicate about their unmet needs.
- Communicate with local State &/or Federal HRSN entities to form working relationships with providers & personnel keeping up to date with navigation resources available to eligible Medicaid Members
- Hold an open & flexible schedule to provide SCN support &/or services as needed for Member accessibility & convenience including evenings & weekends as needed.
- Follow all agency policies & procedures complete all required Agency & SCN trainings/certifications & complete all other duties as assigned.
Requirements
Education:
- Associates Degree in health human services or related field required
- Bachelors Degree in health human services or related field preferred
Experience:
- One year of work experience in healthcare communitybased services &/or social welfare domains required
- Supervisory experience in a similar field preferred
- Indepth knowledge of communitybased State & Federal resources available to eligible Medicaid Members preferred
- Experience working with atrisk populations preferred
- Exemplary communication skills for effective interactions with agency staff Medicaid Members children families & the community
- Exemplary written & verbal communication skills
- Comfortability with heavy documentation
- Drivers License and ability to maintain insurability throughout employment required
Benefits
- Student Loan and Tuition Reimbursement
- AgencyPaid CEUs License Prep Course and License Exam
- 403(b) with 6 employer contribution
- PTO plus 9 paid holidays
- Childcare Reimbursement
- Health Dental and Vision Insurance (with HSA/FSA Accounts)
- Life Insurance
- Employee Assistance Program
- Employee Discounts at the Southern Tier Community Center
- Opportunities for Professional Development
EEO Statement: The Children s Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race color religion sex sexual orientation gender identity national origin age disability veteran status or any other legally protected characteristics.
Assessments, Support, Collaboration
Education
Associates Degree
Employment Type
Full Time
