Corporate Customer Service Executive Part-Time
Corporate Customer Service Executive Part-Time
Posted on :
24-04-2025
Employer Active
1 Vacancy
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Job Description
- Provide professional and empathetic customer service to all corporate clients. Effectively and efficiently interact with customers via phone and email
- Provide quotations for corporate clients and arrange food delivery to their workplace
- Coordinate with our account management team delivery team and restaurant vendors to problem solve and provide optimal solutions to any issues that arise during a Corporate clients delivery experience
- Communicate customer issues and feedback to appropriate departments to ensure that we are improving our service
- Review the existing support operations flow and design innovative new processes in order to increase efficiency and continue business growth
- Operate in a highly autonomous environment which empowers you to make decisions
- Contribute to high impact projects
- Strategically think about operational improvements and efficiencies
Qualifications :
- Able to work for 23 days per week (min. 16 hours)
- Open to undergraduate student
- Good to have work experience related to customer service account management or process improvement etc.
- Passionate and enthusiastic attitude with professional customer service manner
- Selfmotivated to go the extra mile and think out of the box to solve problems
- Ability to multitask in an organized manner in a fastpaced working environment
- Fluency in both English and Chinese including word processing
- Track record of building processes tools and teams that deliver amazing customer support
- Strong organizational skills work ethic/grit and attention to detail
- Excels in a fastpaced environment and isnt afraid to rollup their sleeves when needed
Additional Information :
What We Offer
- An international team that you will learn and be inspired from
- A fastpaced environment to hone your entrepreneurial and professional skills
- A great collaborative working atmosphere with regular company and team events
- Responsibility from day one in a fast growing and global company
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
Key Skills
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