Call Center Agent
Call Center Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a motivated and customerfocused Call Center Agent to join our team in New Orleans. In this role you will handle incoming and outgoing calls assist customers with inquiries resolve issues efficiently and provide an exceptional customer experience.
Responsibilities
Answer incoming calls and respond to customer inquiries in a professional manner
Resolve customer issues with clarity empathy and efficiency
Maintain accurate records of interactions and transactions
Follow communication procedures and guidelines
Collaborate with team members and supervisors to improve service quality
Stay informed about company services and policies
Qualifications :
Qualifications
High school diploma or equivalent required
Previous experience in a call center or customer service role preferred
Strong communication and problemsolving skills
Ability to multitask and remain calm under pressure
Proficient in basic computer systems and typing
Excellent listening skills and attention to detail
Additional Information :
Benefits
Competitive salary $46000 $54000 annually)
Opportunities for professional growth and internal advancement
Supportive and teamoriented work environment
Skill development and ongoing training
Fulltime schedule with consistent hours
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
