Product Manager Mayors Office of Innovation 9976

The Product Manager leads the planning design development implementation and continuous improvement of complex data systems collaborates with stakeholders and key users including engineers data scientists City department leaders and the public in order to design develop and implement products that meet the needs of San Franciscans and support the Citys policy goals.  

The role coordinates closely not only with Office of Innovation members but also with the Department of Technology Digital and Data Services Mayors policy staff other City departments and external groups. 

Other responsibilities will include working with data specialists on the maintenance and growth of backend databases iteration and creation of datadriven and datainformed products review of data collection efforts and development of critical metrics and insights.  

Essential Functions Include: 

• Product Roadmap & Strategy:  

  • Create and strategize the roadmap for a datainformed coordinated system to support policy goals like homelessness street response and consolidated permitting processes. This includes analyzing current database products  recommending and implementing changes and providing guidance on data quality and access as data sharing occurs.   

  • Determine product requirements and develop specifications for the enhancement or integration of complex systems and databases; ensure alignment with team vision and objectives. 

  • Work with data engineers product leads and key policy stakeholders to prioritize work to ensure effective ROI and continuous improvement 

• Technical Collaboration:  

  • Lead coordination for building backend databases and frontend tools to create endtoend data products. 

  • Work closely with engineering teams to scope develop and launch features. Clearly define technical requirements specifications and priorities to ensure product quality and timeliness. 

• Stakeholder Engagement:  

  • Foster collaborative relationships with crossfunctional teams and work with various stakeholders to create unified systems and products that serve a variety of use cases.  

  • Engage with various teams to gather feedback and insights cocreate solutions and manage expectations to meet product goals. 

• Product Analytics:  

  • Conduct exploratory data analysis to gain insights into data characteristics and identify patterns outliers and anomalies using statistical methods e.g. descriptive statistics correlation analysis hypothesis testing to understand relationships between variables and ensure data quality and accuracy. 

  • Lead analyses using integrated databases to drive insights make policy recommendations and improve frontend tool functionality for San Francisco residents City and County employees and policy leaders. 

• Continuous Improvement:  

  • Identify and resolve issues optimize processes and propose scalable solutions that enhance user experience and product performance. 

  • Develop and implement solutions to address evolving needs. 

Were looking for someone who: 

Personal Attributes: 

• Enjoys collaboration and developing shared understanding 
• Is able to communicate effectively with technical and nontechnical audiences 
• Has investigative ability and intellectual curiosity 
• Has strong oral and written communication skills 
• Can navigate ambiguity and embrace new technologies 
• Has demonstrated ability working with diverse groups of stakeholders 
• Is familiar with Agile development methodology and experience working in iterative development cycles 
• Is committed to equity and the use of data to meet the needs of all San Franciscans 

Technical Attributes:  

• Has experience scoping managing and executing projects 
• Has experience translating business needs into technical implementations including mapping out data pipelines and data models 
• Is wellversed in the principles of data management data quality assessments data governance and developing and maintaining technical documentation 
• Can deploy data analysis techniques and data visualization tools 
• Has strong quantitative analysis skills 
• Has experience working in Agile teams 

Qualifications :

These minimum qualifications establish the education training experience special skills and/or license(s) which are required for employment in the classification. Please note additional qualifications (i.e. special conditions) may apply to a particular position and will be stated on the exam/job announcement. 

Education: An associate degree OR its equivalent in terms of total course credits/units i.e. at least sixty 60 semester or ninety 90 quarter credits/units with a minimum of twenty 20 semester or thirty 30 quarter credits/units in AND:

Experience: Three 3 years of experience in product or project management 

Substitution: Additional experience as described above may be substituted for the required degree on a yearforyear basis (up to a maximum of two 2 years). One 1 year is equivalent to thirty 30 semester units / fortyfive 45 quarter units with a minimum of 10 semester / 15 quarter units OR Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

Additional Information :

Compensation: $150670 to $189566 annually $72.4375 to $91.1375 hourly)

Nature of Work 
The incumbent must be willing to work onsite at San Francisco on site five days a week with the possibility of one day remote for a total of 40 hours as determined by the department. Travel within San Francisco may be required. 

VERIFICATION:  

Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualification stated on the announcement. Written verification must be submitted on employers official letterhead specifying name of employee dates of employment types of employment (parttime/fulltime) job title(s) description of duties performed and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employees class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in selfemployment must be supported by documents verifying income earnings business license and experience comparable to the minimum qualification of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required information on how to verify education requirements including verifying foreign education credits or degree equivalency can be found at the link below:

How to Verify Education Requirements

Parttime experience may also be used to meet experience requirements. One year of fulltime employment is equivalent to 2000 hours. Any overtime hours worked above forty 40 hours per week are not included in the calculation to determine fulltime employment.

IMPORTANT: Your application MUST include a resume.  To upload these item(s) please attach using the additional attachments function.

SELECTION PROCEDURES:  The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants the Department may establish and implement additional screening mechanisms to comparatively evaluation qualifications of candidates. If this becomes necessary only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

What else should I know

Terms of Announcement:  Applicants must be guided solely by the provisions of this announcement including requirements time periods and other particulars except when superseded by federal state or local laws rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at  Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit  and begin the application process.

• Interested candidates are encouraged to apply as soon as possible as this job announcement will close at any time but not before Wednesday May 7 2025 at 11:59pm.

• Select the Apply Now button and follow instructions on the screen

For questions or inquiries please contact: Connie Poon Sr. Human Resources Analyst at

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.