Programming Coordinator

Responsibilites:

• Support Peacocks ondemand video fulfillment supply chain.
• Ingest and prepare content for delivery to the DTC platform.
• Communicate frequent updates to vendors thirdparty clients network partners and internal teams.
• Research content availability assist with backfill and track ingest status providing updates to stakeholders.
• Manage program materials including publishing ingest fulfillment and replacements.
• Maintain media acquisition protocols partnering with show post teams TV Distribution and other content providers on milestones deliverables and accountability.
• Maintain trackers for internal and external teams organizing and submitting defects and escalations as needed.
• Ensure adherence to content prep standards and video encoding requirements driving efficiencies across publishing workflows.
• Have a strong understanding of technical services and applications including Compass Mediator and Translator.
• Review upcoming titles to ensure contract details and metadata are available.
• Audit content availability and entitlement windowing proactively addressing anomalies with licensing teams before syndication.
• Uphold publishing guidelines and protocols for ondemand video continuously improving delivery timelines to distribution outlets under strict deadlines and SLAs.
• Coordinate with various teams to ensure content and necessary details are ready before launch.
• Create publish and initiate fulfillment orders for content distribution across DTC and MVPD platforms.
• Ensure consistency in delivery and publishing cadences adapting as needed while adhering to syndication guidelines compliance mandates and promotional obligations.
• Troubleshoot workflow issues and collaborate with necessary teams to resolve them.
• Reconcile and maintain process documentation including user stories workflow diagrams and standard operating procedures.
• Occasionally coverage for a different shift or date may be required for specific events with advanced notice provided when possible.
• Assist with additional assignments as needed based on bandwidth and business needs.

Qualifications :

Requirements:

• A high school diploma and relevant certification or associate degree in Media or Communications or equivalent professional experience (production postproduction broadcast or streaming service)
• 1 year experience in client facing customer service role
• 1 year experience in a role exhibiting excellent written and oral communications effective interpersonal skills and project management
• 1 years of experience in a face paced environment requiring troubleshooting process skills and exhibiting an ability to adapt to changing scenarios.

Desired Characteristics:

• 1 years experience in the technology or media industry with a proven track record in successful project management with crossfunctional teams demonstrating superb communication and organizational skills
• Bachelors or 2 year degree in Communications or Media.
• Excellent communication and interpersonal skills.
• Familiarity with Airtable JIRA Salesforce and Microsoft Office Suite
• Experience in media asset management system such as Mediator and Translator
• Ability to work under pressure with great attention to detail.
• Interested candidate must submit a resume/CV through to be considered

Additional Requirements:

• Interested candidate must submit a resume/CV through to be considered
• Hybrid: must be willing and able to contribute from the office a minimum of three days per week in Los Angeles California.
• Must be willing and available to work any shift including overnight shifts weekends and holidays to meet the needs of a 24x7/365 operation with possibility of schedule changes on short notice based on business needs and priorities.
• Must be at least 18 years old.
• Must have unrestricted employment authorization to work in the United States.
• Must be willing and able to view all content including that considered to be mature in nature repetitive and potentially controversial

This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50000 $60000