Assistant Director Housekeeping
Assistant Director Housekeeping
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Assistant Director Housekeeping
Creating an engaging work environment for Colleagues of Fairmont Jasper Park Lodge is as important as turning moments into special memories for our guests. The standards and values you model as Assistant Director Housekeeping will inspire your team not only to ensure exceptional guest rooms public areas and heart of the house areas but also to grow their careers with Fairmont.
Salary Range: $68000 $72000 per annum based on previous experience
Your Job Duties Include:
- Lead and coach the Housekeeping Team in providing exceptional guest service colleague satisfaction and profitability
- Assist in establishing implementing and maintaining Fairmont and FORBES standards as well as the Leading Quality Assurance (LQA). Be responsible for upholding LQA standards and achieving related goals.
- Provide leadership support to ensure high morale and productivity levels through workforce planning recruitment training and development and ongoing communication including performance reviews coaching and career development discussions
- Be an advocate of set departmental goals and measurements resulting in a balanced score card of guest colleague stakeholders and brand but understand guest satisfaction is dependent on colleague satisfaction.
- Take lead in guest recovery addressing guest comments and concerns as well establishing tracking to understand root cause of areas of opportunity.
- Assist as needed with renovation projects as related to guestrooms and other areas as assigned
- Other duties as assigned
Qualifications :
Your experience and skills include:
- A minimum of 3 years experience in a Housekeeping Management role in a luxury establishment either as a Housekeeping Manager/Assistant Executive Housekeeper is essential.
- University degree/diploma in Hospitality or equivalent an asset
- Valid Alberta Class 5 Drivers License required
- Previous experience managing within a unionized environment is an asset
- Excellent administrative planning organizational and communication skills.
- Working knowledge of Outlook Opera PMS REX/HOTSOSAMADEUS Microsoft Programs
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Job Perks & Benefits:
- Subsidized staff accommodation assistance provided
- One complimentary meal per shift in our staff cafeteria
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide
- Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50 off all food & beverage when staying at Fairmont Resorts in Banff Lake Louise & Whistler (subject to availability)
- Comprehensive wellness platform for employee mental health and wellbeing support
- Discounts while using our resorts Food & Beverage Outlets Fitness Centre and Fairmont Jasper Park Lodge Golf Course
- Automatically added to our resorts Colleague Lifestyle Program which includes access to staff activities and events
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5000 properties with Accor
Additional Information :
Apply Today: Whether youre just launching your career or looking for a new adventure we invite you to visit to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
