Billing Agent
Billing Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
To support transportation department with billing functions in adherence to the companys policy and procedures while providing an exceptional customer service internally as externally
People:
- Allocate workloads within team to ensure smooth billing during peak activity or staff absence.
- Contribute to the effective weekly department meetings and provide best practices as needed.
- Review department goals with manager to ensure buyin and accountability.
Operations:
- Understand department process flow constantly looking for areas of improved efficiency.
- Bill all invoices for Transcon Department timely as per OPS and KPI requirements
- Ensure 0 provision writeoff
- PreAudit Origin and Carrier rates prior to billing
- Provide support for Accounts Receivable disputed invoices
- Escalate with GAM teams
- Provide rates when needed to push payments
- Verify all costs on file to avoid AR/AP issues
- Push for all PODs to be scanned within 24 hours.
Customer :
- Maintain a satisfied customer through 100 Invoice quality
- Invoice correctly the first time every time
Finance:
- Ensure rates are updated on system for smooth process to OPS team
- Meet weekly or more if required with the department manager.
Support the manager as required and applicable in the following areas:
- Proactively work to maintain Accounts Payables within 30 days for all Service providers
- Ensure company credit procedures are followed and utilized effectively.
- Provide weekly updates to Accounting (AR Revenue recognition IVM)
- Reach and maintain all applicable accounts within 30 days of invoice date
Compliance:
- Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
- Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
Culture:
- Proactively promote the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
Systems:
- Be involved in implementing new system changes and enhancements into your department.
- Set the tone for the environment within your department.
Knowledge:
- Expeditors company policies and procedures knowledge
- A good understanding of Expeditors products services and systems
- Complete comprehension of invoicing procedures
Skills:
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results.
- Good Microsoft Office (Excel Word etc. and computer skills
- Bilingual in English and Spanish
Behaviors:
- Emotional resilience
- Selfreflecting and open to feedback
- Initiative and ability to work in autonomy
- Role model of integrity and pride for all employees
- Detailed oriented
- Able to work in a fast paced environment
- Consistently demonstrates resolute
- Proven leadership attitude and background
Qualifications :
- Meet company standards of 52 hours training per year including as needed management/leadership training
Additional Information :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
