drjobs Technical Support Specialist III Security and Emergency ManagementTransportation

Technical Support Specialist III Security and Emergency ManagementTransportation

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Job Location drjobs

Osseo, WI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Technology Specialist III (TSS III)  Security and Emergency Management/Transportation Department
Hours:  8 hours/day; 5 days/week; all year round

General Purpose of Job:  
To inspire and prepare all students with the confidence courage and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning by managing the DistrictWide system including user training hardware and software problem solving and providing system support for Security and Emergency Management/Transportation systems and software.
 
Description:  
Support DistrictWide system including user training hardware and software problem solving for Security and Emergency Management/Transportation systems and software systems and reporting.

Essential Duties and Responsibilities: 
  • Providing technical support to District users on Security and Emergency Management/Transportation systems and software
  • Investigating researching documenting reporting and solving problems encountered that affect Osseos use of Security and Emergency Management/Transportation systems and software within our organization.
  • Monitoring student data.
  • Providing technical support to District user related to Security and Emergency Management/Transportation systems and software.
  • Developing and revising user friendly documentation for proper use of Security and Emergency Management/Transportation systems and software.
  • Providing training and instruction to system users on Security and Emergency Management/Transportation systems and software.
  • Retraining staff on new releases of software and updating users on Security and Emergency Management/Transportation systems and software
  • Planning organizing executing and managing Security and Emergency Management/Transportation systems and software system to ensure proper operation and uptime.
  • Visiting District locations to maintain troubleshoot and resolve issues with Security and Emergency Management systems.
  • Serving as a contact person as required for Security and Emergency Management/Transportation systems and software.
  • Monitoring and directing activities of personnel associated with Security and Emergency Management/Transportation systems and software.
  • Monitoring system integrity and security.
  • Insuring and maintaining the confidentiality of district data files.
  • Designing and generating customized reports as necessary to meet the needs of the District.
  • Analyzing Security and Emergency Management/Transportation systems and software and determining if local customized applications can be utilized to optimize system performance. If so designing customized applications. If not recommending program enhancements to district vendor.
  • Performing other duties of a like or similar nature as assigned.
Required Qualifications:  
  • Minimum of associate degree or a twoyear college or technical school certification. 
  • A minimum of 3 years of prior related work experience is needed to gain entry into this job.
Preferred Qualifications
  • Bachelors Degree Preferred Coursework in Management Information Systems or a closely related field. 
  • Desired three years District experience using system applications. 
  • Experience working with physical security and transportation systems and software.
Knowledge and skills required to perform the essential functions of the job:
  • Demonstrable ability to manage large data processing applications including design implementations training and coordination.
  • Ability to communicate effectively and collaborate with district staff and vendors; possess strong verbal and written skills.
  • Ability to analyze and solve difficult problems and design temporary workarounds.
  • Ability to analyze and attend to details with a high degree of accuracy.
  • Ability to work efficiently under the pressure of project deadlines. 
Physical Job Requirements:
  • Continuously use hands dexterously talk and hear.
  • Frequently stand sit walk and carry items up to 10lbs.
  • Occasionally reach with hands and arms climb ladders crouch lift items between 25lbs and 75lbs.
Job Type:  Fulltime Fullyear
Hourly Rate Range: Class V per contract: $26.67 to $34.41 per hour 
Bargaining unit:  Hourly Technical which may be found on the Employee Contracts page
Start Date:
 07/01/2025
 
Osseo Area Schools offers:
  • Meaningful and impactful work 
  • Opportunities to grow professionally
  • Comprehensive benefits package
  • and more 
 
Equal Employment Opportunity Statement: 
 
Osseo Area School District ISD 279 is an Equal Opportunity and veteranfriendly employer.
Osseo Area School District ISD 279 ensures equal employment opportunities regardless of race creed gender color national origin religion age sexual orientation or disability. Osseo Area School District is committed to a workforce that reflects the diversity of the district and strongly encourages persons to apply who can strengthen our diversity. For more information view the
Districts Equal Opportunity and Prohibition Against Discrimination Harassment and Violence Policy. 
 
Veterans Preference: If you are an eligible veteran please submit a legible copy of your DD214 with your application. 
 
Accommodation: If you have a disability that requires an accommodation during the selection process please email Human Resources at or call.
 
Background Check Upon Conditional Offer: 
Background checks are conducted upon receiving a conditional offer. Employees must complete a background check and are responsible for the background fee. A passing background is required.  Criminal convictions are reviewed on a casebycase basis.


 



Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

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