Danish Customer Advisor for Sitel - Athens Greece
Danish Customer Advisor for Sitel - Athens Greece
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Job Description
Learn Lead & Grow. #SitelGreece
As a global leader in endtoend customer experience (CX) products and solutions Sitel Group partners with the worlds bestloved brands from Fortune 500 companies to local startups to design build and deliver a competitive edge across all customer touchpoints.
With our awardwinning culture built on 35 years of industryleading experience and commitment to improving the employee experience we improve business results by pairing innovative design thinking and digital solutions including selfservice artificial intelligence (AI) automation and datadriven analytics with the expertise emotion and empathy of our people to Create Connection. Value Conversation.
Come and work with us.
Are you Danish native or fluent with strong English communication skills
Looking to make your career in a multicultural environment in historic Athens
So we have the perfect opportunity for you!
Your future project: join our Danish Customer Support team.
As a customer service specialist in this project your daily responsibilities will include:
- Provide the highest level of support to our customers via phone and email on a range of issues
- Give accurate valid and complete information by using the right procedures
- Be the owner of the customer query and ensuring a timely resolution and response
- Build meaningful relationship answering customers questions in a courteous friendly and professional manner
- Meet and exceed our customer service quality goals compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
Maximize your experience.
To succeed in the role you will need to have:
- Native or proficient level of Danish (C2
- Intermediate level of English (at least B2 both verbal and written
- Strong communication skills with excellent phone conversation skills attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Greece
- Be a local candidate or willing to relocate to historic Athens Greece
Gain stability expand possibilities.
Whats in it for you We give our people the tools and the freedom to learn grow have fun and be themselves.
- Very competitive wages and stability
- Private healthcare & dental insurance
- Continuous learning/development opportunities and competitive career opportunities
- A safe friendly creative innovative and technological organization
- International and multicultural environment (celebrations our SitelFit wellness program initiatives to develop your skills and events to increase the team spirit)
Be bold. Be you.
Our success lies in our diversity and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there!
Apply today!
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Required Experience:
Unclear Seniority
Employment Type
Advisor
