Associate Director Data Operations - Patient Services
Associate Director Data Operations - Patient Services
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1 Vacancy
Job Description
Key Responsibilities
- Design & implement strategies for acquiring patient data from diverse sources including enrollment engagement market access & patient support programs.
- Define business rules & data quality standards for patient services data integration in collaboration with data stewards & IT teams.
- Monitor & manage data pipelines to ensure accurate & efficient ingestion cleansing & transformation of data.
- Oversee integration of patient data from multiple enrollment engagement & access management systems into the central data platform.
- Deliver consistent & trustworthy patient data to internal stakeholders across patient services functions including patient access programs treatment adherence programs field operations & regulatory reporting.
- Develop & implement data access governance policies & procedures including data quality rules & cleansing procedures.
- Analyze patient data to identify trends & insights collaborate with patient services teams to develop datadriven interventions track and report key performance indicators (KPIs) for patient services programs & effectively collaborate with data owners business system owners platform owners data operations teams & other key stakeholders across the organization.
Qualifications :
Education & Experience
Must possess a Bachelors degree in Information Systems Computer Science Business Administration or related field & 5 years of experience in data management & operations.
Of experience required must have 5 years experience in each of the following: (i) managing patient & patient services data sources within pharma; (ii) applying strong analytical & data visualization skills to provide insights to business stakeholders; (iii) utilizing data integration tools & techniques to move data seamlessly between patient intake & engagement systems; (iv) applying data governance frameworks including data quality management to ensure data accuracy & consistency to establish data ownership access & security protocols; (v) coding in SQL for querying & manipulating data in relational databases; (vi) managing data pipelines on cloud platforms including one of: AWS Azure or GCP for data storage & management; (vii) managing data compliant with data privacy & security regulations related to PII; & (viii) working within a matrixed organization managing at least 3 data analysts/engineers to identify & synthesize business stakeholders needs & interpret & translate to technical solutions.
Experience may be gained concurrently.
Additional Information :
Salary Range: $190000 $253500 per year
Apply online at Refer to Req ID: REF36868F
We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our shortterm and longterm incentive programs.
AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only to learn more visit & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:
No
Employment Type :
Fulltime
Employment Type
Full-time
