Exit Booth Agent
Exit Booth Agent
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Job Description
Overview
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car teams that are committed to quality innovation customer satisfaction and employee development.
We are a multibillion dollarindustry leader that is rapidly expanding and growing. At National and Alamo exciting careers and opportunities are made possible because how far you go is really up to you. Its a fastpaced people oriented business that offers incredible earning potential and performancebased promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this success will follow for both our company and our employees.
Nationaland Alamo has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent provides superior friendly efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This is a full time position 40 hours/week that pays $1719/hour with full benefits!
We have multiple schedule options available:
Friday Tuesday 9:00 AM 5:30 PM
Thursday Monday 5:00PM 1:30AM
Responsibilities
- Prepare all rental documents accurately and completely.
- Verify car information and VIN number for security and car control.
- Provide additional service to Emerald Aisle members by offering our refueling option.
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
- Ensure that Booth is stocked with appropriate supplies to meet the needs of our customers.
- Provide all customers with undivided attention while assisting them at the exit booth.
- Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
- Assist customers with directions maps local area information and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
- Perform other customer service related duties in addition to those listed to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
- Must have worked six 6 months or more at most recent employer.
- High School Diploma or G.E.D. required
- Must have a valid drivers license with no more than 2 moving violations and/or atfault accidents on driving record in the past3 years.
- Minimum of 1 year experience handling customer service functions
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
