Operations Manager GFF
Operations Manager GFF
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Salary Not Disclosed
1 Vacancy
Job Description
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech sports entertainment real estate startups and more. Were united by our culture a drive to find a better way that fuels our commitment to our clients our community and our team members. We believe in and build inclusive workplaces where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job its about having the opportunity to become the best version of yourself.
As an Operations Manager youll lead the daytoday operations and continuous improvement projects for the Gilbert Family Foundation. Youll be responsible for ensuring peak efficiency and accuracy in grantmaking tax accounting and legal processes. Youll ensure optimal performance of Salesforce systems independently design and implement changes and conduct user acceptance testing. This role requires strong leadership skills including overseeing the foundations budget managing financial reconciliations and providing strategic reporting to board and leadership.
About the Role
Understand business problems and identify opportunities for process improvement across all areas of the Gilbert Family Foundation
Propose projects with comprehensive plans to the Director to increase technological efficiencies
Ensure optimal performance of Salesforce systems and products and proactively provide regular updates on the systems to leadership
Independently design test and implement changes to Salesforce systems for optimized integration
Conduct user acceptance testing to ensure the solution provided is solving the business problem
Document business and technology processes and requirements and conduct regular review of this documentation alongside grants managers
Perform data updates/migration using Data Loader or other applications
Provide ad hoc support for all technology platforms including donor database grants management platform (Salesforce) and all integrating technologies to users of the platforms both internal and external
Monitor Salesforce outages and work with vendor/business areas to find a solution
Evaluate and install new Salesforce releases as well as provide training and support
Maintain knowledge of the platforms new tools capabilities and updates
Follow and implement change management practices for a process and/or technology solution
Oversee the Gilbert Family Foundation budget initiate transfers between initiatives provide reporting for the board and leadership as requested
Work with the accounting and finance team to regularly reconcile the accounts payable system with the grants management system and maintain monthly and quarterly budgettoactual reports
Acts as lead relationship manager between accounting finance and tax to ensure compliance in organizational operations including leading regular coordination meetings
Work with the marketing and communications team to ensure adherence to budget and process
Inform the board reporting process and provide reports as needed
Continuously evaluate grants tools including the grants management database grant agreement templates grant reporting templates etc. for efficiencies and improvements
Identify trends in the grantmaking industry and evaluate the grants processes for continuous improvement opportunities
Maintain consistent data tracking and reporting structures across both pillars of the Foundation
Demonstrate proficiency in the skills required for the role of program and grants management with a deep understanding of core competencies: scope schedule communication risk and issue management and compliance
Provide mentorship to other operations professionals and more junior team members on both the immediate team and broader GFF organization
Collaborate with leadership to support business objectives and align team processes and policies
Analyze and create reports necessary to carry out the functions of the team
About You
Minimum Qualifications
Bachelors degree in business administration or foundation/nonprofit management or equivalent work experience
2 years of experience in a program/project management role
Proficiency in the Microsoft Office suite
Advanced proficiency in Salesforce or similar grants management software
Ability to analyze reporting and measure outcomes to drive decisions
Excellent written and verbal communication skills and the ability to communicate effectively with individuals at all levels of an organization including executive leadership
Ability to understand and respond to the client and partner needs in rapidly changing business environments
Preferred Qualifications
4 years of experience in a program/project management role
Salesforce Administration Certificate
What Youll Get
Our team members fuel our strategy innovation and growth so we ensure the health and wellbeing of not just you but your family too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: Weve got your back. Check out our full list of Benefits and Perks.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race color religion national origin sex physical or mental disability sexual orientation gender identity or expression age military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at .
The Company is an Equal Employment Opportunity employer and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team The Pulse at
Required Experience:
Manager
Employment Type
Full-Time
