Mgr Admissions
Mgr Admissions
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
The Manager Admissions is responsible for overseeing the registration department and managing patient accounts at the point of service ensuring accurate patient information insurance verification and financial collections. This role ensures that admission policies and procedures align with organizational regulatory and financial requirements while leading efforts to improve efficiency patient experience and compliance. The Manager Admissions provides guidance and training to staff oversees quality assurance initiatives and serves as the primary liaison for admissionsrelated communication across departments.
Essential Functions
- Manages the daily operations of the registration department ensuring accurate patient data entry insurance verification and financial class assignment.
- Develops implements and maintains education and training programs to ensure staff competence in admissions policies registration processes and compliance standards.
- Monitors and evaluates department performance incorporating quality improvement and patient satisfaction data into operational goals.
- Oversees staffing scheduling and productivity management ensuring adequate coverage to meet patient volume demands.
- Interviews hires trains and retains staff fostering a positive work environment and promoting professional development.
- Ensures compliance with hospital policies The Joint Commission (TJC) standards and other regulatory requirements maintaining high standards in patient registration and financial clearance.
- Collaborates with other departments (e.g. finance case management patient access) to resolve issues related to patient registration insurance eligibility and admissions workflows.
- Oversees pointofservice collections ensuring adherence to financial policies and improving revenue cycle performance.
- Communicates effectively with patients and families regarding admissions procedures financial obligations and documentation requirements ensuring a seamless experience.
- Utilizes and optimizes hospital information systems and registration technology ensuring efficient workflows reporting accuracy and compliance with regulatory and financial guidelines.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- Bachelors Degree in Accounting Finance Business Administration Healthcare Administration or a related field required or
- A combination of education and relevant experience may be considered in lieu of a degree
- 46 years of progressive experience in patient access admissions registration or revenue cycle operations within a healthcare setting required
- 24 years in a leadership or supervisory role overseeing staff workflows and compliance in a hospital or healthcare facility required
- Experience managing frontend patient financial services preregistration teams or revenue cycle processes with direct involvement in process improvement staff development and regulatory compliance preferred
Knowledge Skills and Abilities
- Strong leadership and team management skills with experience in staff training and performance evaluation.
- Excellent verbal and written communication abilities with a focus on patient experience and crossdepartment collaboration.
- Customer serviceoriented mindset with the ability to manage patient inquiries concerns and financial discussions professionally.
- Strong knowledge of healthcare regulations insurance processes and admissions procedures.
- Ability to work well under pressure in a fastpaced hospital environment.
- Proficiency in hospital registration systems medical terminology and coding (preferred).
- High attention to detail and accuracy in patient information handling and financial recordkeeping.
- Ability to handle stressful situations and resolve conflicts effectively ensuring a smooth admissions process.
- Strong organizational and timemanagement skills with the ability to prioritize department objectives and meet deadlines.
INDNC
Required Experience:
Manager
Employment Type
Full-Time
