Engineering Manager - Developer Experience fmd
Engineering Manager - Developer Experience fmd
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Job Description
YOUR MISSION:
As an Engineering Manager for Developer Experience (f/m/d)* at Parloa you will guide a team dedicated to maximizing engineering productivity quality and satisfaction. Your mission is to create an exceptional developer experience that enables our engineering teams to build test and deploy highquality software efficiently while meeting compliance and security requirements. Through innovative tooling automation and streamlined workflows youll support engineers to focus on creating value rather than struggling with process friction.
IN THIS ROLE YOU WILL:
- Build and nurture a Developer Experience team focused on enhancing engineering productivity and satisfaction
- Design and implement a strategic roadmap for developer tooling automation and workflow improvements
- Establish metrics to measure engineering productivity quality and compliance using data to guide improvements
- Implement streamlined CI/CD pipelines and processes that balance speed with security and quality
- Collaborate with security and compliance teams to integrate guardrails that protect without impeding velocity
- Cultivate a culture of engineering excellence through shared best practices standards and documentation
- Partner with engineering leaders to identify and address developer friction points and productivity bottlenecks
- Create effective onboarding experiences for new engineers
WHAT YOU BRING TO THE TABLE:
- Experience guiding teams focused on developer productivity platform engineering or developer tools
- Solid technical background with handson experience in software development and engineering workflows
- Knowledge of modern CI/CD practices (GitHub Actions GitOps) testing frameworks and developer tooling ecosystems
- Strong expertise in Secure Software Development Life Cycle (SSDLC) practices and implementation
- Familiarity with developer portals internal platforms and selfservice tooling like Backstage or custom solutions
- Design and implement golden path experiences that provide welldocumented workflows for common engineering tasks reducing cognitive load while maintaining flexibility for innovation and expansion
- Experience implementing developercentric security and compliance controls within development processes (static analysis dependency scanning policy enforcement)
- Effective communication skills for connecting technical concepts with business value
- Datainformed approach to measuring and improving engineering efficiency
- Demonstrated success in attracting developing and retaining diverse engineering talent
- Understanding of developer needs and challenges with dedication to improving developer experience
NICE TO HAVE:
- Experience with AIassisted development workflows and LLM integration into toolchains
WHATS IN IT FOR YOU
- Join a diverse team of 40 nationalities with flat hierarchies and a collaborative company culture.
- Opportunity to build and scale your career at the intersection of customerfacing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
- Deutschland ticket Urban Sports Club Job Rad Nilo Health weekly sponsored office lunches
- Competitive compensation and equity package.
- Flexible working hours 28 vacation days and workation opportunities.
- Access to a training and development budget for continuous professional growth.
- Regular team events game nights and other social activities.
- Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks social areas fresh fruits cereals and drinks.
Your recruiting process at Parloa:
Recruiter video call Meet your manager Expert interviews Interview with CTO
Why Parloa
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloas voicefirst GenAI platform for contact centers is built on the best AI technology to automate customer service with naturalsounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin Munich and New York.
When you join Parloa you become part of a dynamic and innovative team made up of over 34 nationalities thats revolutionizing an entire industry. Were passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment were expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa the role or our team before you apply Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients and employees data. All our employees are instrumental in ensuring the utmost care GDPR and ISO compliance including ISO 27001 in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race gender sexual orientation age religion national origin disability status socioeconomic background and other characteristics.
Required Experience:
Manager
Employment Type
Full Time
